Files
bodyshop/_reference/reynolds/documentation/Rome Search Customer Service Vehicle Combined Specification.pdf.md

60 lines
3.2 KiB
Markdown
Raw Permalink Blame History

This file contains ambiguous Unicode characters
This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
# Rome Search Customer Service Vehicle Combined (v1.1, May 2015) — Full Synapse
**What it does:** one-shot search that returns **customer identity + all matching service vehicles** based on exactly **one** of the permitted search patterns (e.g., `NameRecId`, `FullName`, `Phone`, `Partial VIN`, `Stock #`, `License #`, or `FullName/LName + Model triple`). Results include customer contact info and each vehicles details and service metadata.
## Transport
* **SOAP/HTTPS** to RCI `ProcessMessage`, separate **test** and **prod** endpoints/credentials.
* Standard HTTP response codes; XML payloads validate against request/response XSDs.
## Trigger & allowed search modes
Pick **exactly one** of these (no mixing):
1. `Last Name + Partial VIN`
2. `Full Name + Partial VIN`
3. `Last Name + Phone`
4. `Full Name + Phone`
5. `Full Name` (alone)
6. `NameRecId` (alone)
7. `Phone` (alone)
8. `Phone + Partial VIN`
9. `Last Name + (Make, Model, Year)`
10. `Full Name + (Make, Model, Year)`
11. `Vehicle Stock #` (alone)
12. `Vehicle License #` (alone)
13. `Partial or Full VIN` (alone)
Business customers only match with `NameRecId`, `Phone`, `Stock #`, `License #`, `Phone+Partial VIN`, or `Partial/Full VIN`.
## Request (`rey_RomeCustServVehCombReq`)
* **`ApplicationArea`**: `Sender` (Component=`Rome`, Task=`CVC`, CreatorNameCode=`RCI`, SenderNameCode=`RCI`), `CreationDateTime` (`yyyy-mm-ddThh:mm:ssZ`), optional `BODId` (GUID), `Destination` (DestinationNameCode=`RR`, plus dealer/store/area routing).
* **`CustServVehCombReq`**:
* `QueryData`: one of `LName`, `FullName(FName,LName,MName)`, `NameRecId(CustIdStart)`, `Phone(Num)`, `PartVIN(Vin)`, `StkNo(VehId)`, `LicenseNum(LicNo)`; optional `MaxRecs` (≤ 50).
* `VehData`: `MakePfx` (2-char make), `Model` (carline/description match), `Year` (2 or 4).
* `OtherCriteria` present but “not used”.
## Response (`rey_RomeCustServVehComb`)
* **`ApplicationArea`** (Sender typically `RR`, Task=`CVC`, etc.) and **`TransStatus`** with `Status`=`Success|Failure`, `StatusCode` (numeric), and optional message text.
* **`CustServVehComb`** records (0..n), each with:
* **`NameContactId`**: `NameId` (`IBFlag` `I|B`, individual or business name + optional `NameRecId`), plus repeating `Address`, `ContactOptions`, `Phone`, `Email`.
* **`ServVehicle`** (0..n): `Vehicle` (VIN, Make, Year, Model, Carline, color, detail attrs), and `VehicleServInfo` (attributes for StockID, CustomerNo, Service history fields; children: `VehExtWarranty`, `Advisor.ContactInfo@NameRecId`, `VehServComments*`).
## Return codes (subset)
* `0` Success; `201` Required data missing; `202` Validation error; `213` No matching records; `9999` Undefined error. (Use `TransStatus@StatusCode` + text to decide UX.)
## Implementation checklist
* Build one of the **allowed** queries; if multiple criteria are supplied, RCI treats it as invalid.
* Generate **`BODId`** GUID per call; log it for tracing.
* Fill **routing** (`DealerNumber`, `StoreNumber`, `AreaNumber`) for the target store/branch.
* Enforce `MaxRecs` (default is 1; if >1 results and `MaxRecs` omitted, API returns “multiple exist” error).
* XSD-validate request/response; map `TransStatus` to domain errors; return empty list on `213`.
---