diff --git a/src/components/pages/audit/audit.page.jsx b/src/components/pages/audit/audit.page.jsx
index 45afbec..4612080 100644
--- a/src/components/pages/audit/audit.page.jsx
+++ b/src/components/pages/audit/audit.page.jsx
@@ -146,8 +146,13 @@ function NoAuditAccess({ features }) {
           size="large"
           type="primary"
           onClick={() => {
+            window.$crisp.push(["do", "chat:open"]);
             window.$crisp.push(["do", "message:thread:start", ["Subscription Upgrade - RPS Audit"]]);
-            window.$crisp.push(["set", "message:send", ["I would like to subscribe to the RPS Audit feature."]]);
+            window.$crisp.push([
+              "do",
+              "message:send",
+              ["text", "Hello, I would like to subscribe to the RPS audit feature."]
+            ]);
           }}
         >
           Subscribe
@@ -156,6 +161,7 @@ function NoAuditAccess({ features }) {
           size="large"
           disabled={features.audit_trial}
           onClick={() => {
+            window.$crisp.push(["do", "chat:open"]);
             window.$crisp.push(["set", "session:event", [[["trial_request", { feature: "audit" }]]]]);
             window.$crisp.push(["do", "message:thread:start", ["Trial Request - RPS Audit"]]);
             window.$crisp.push([
@@ -163,7 +169,6 @@ function NoAuditAccess({ features }) {
               "message:send",
               ["text", "Hello, I would like to request a trial of the RPS audit feature."]
             ]);
-            window.$crisp.push(["do", "chat:open"]);
           }}
         >
           {features.audit_trial ? `(Trial ended on ${features.audit_trial})` : "Request Trial"}