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Rome Update Body Shop Management Repair Order (v1.6, Jan 2016) — Full Synapse

Purpose This interface allows a Body Shop Management (BSM) system to update an existing Repair Order (RO) in the Reynolds & Reynolds DMS. It covers updates to general RO details, labor operations, parts, GOG (gas, oil, grease) items, and miscellaneous charges .


🧩 Core Workflow

  1. BSM System → RCI Gateway → Reynolds DMS

    • BSM sends a SOAP/XML request (rey_RomeUpdateBSMRepairOrderReq) to RCI.
    • DMS validates and processes the update.
    • DMS replies with rey_RomeUpdateBSMRepairOrderResp.
  2. Supported updates

    • Comments, tax codes, and estimate type.
    • Labor operation details (e.g., billing rates, opcodes).
    • Parts (add, delete, modify).
    • GOG and Misc items with financial attributes.

🧱 Request Structure — rey_RomeUpdateBSMRepairOrderReq

Section Description
ApplicationArea Identifies sender (Rome/RCI), creation time, and destination dealer/store.
RoRecord Main data payload, with attribute `FinalUpdate="Y N"`. Includes general, labor, part, GOG, and misc subsections.

RoRecord subsections

  • Rogen: Header data — RoNo, CustNo, TagNo, mileage, and optional RoCommentInfo, EstimateInfo, and TaxCodeInfo.

  • Rolabor: One or more OpCodeLaborInfo nodes containing:

    • OpCode, JobNo, and pay type flags (Cust, Intr, Warr).
    • Nested BillTimeRateHrs, CCCStmts (Cause/Complaint/Correction), and RoAmts (billing amounts).
  • Ropart: Job-linked PartInfoByJob with OSDPartDetail items.

  • Rogog: “Gas/Oil/Grease” lines (AllGogOpCodeInfoAllGogLineItmInfo).

  • Romisc: Miscellaneous charge sections (MiscOpCodeInfoMiscLineItmInfo).


📤 Response Structure — rey_RomeUpdateBSMRepairOrderResp

Element Description
ApplicationArea Mirrors the request metadata (sender now ERA/RR).
GenTransStatus `Status="Success Failure"and numericStatusCode`.
RoRecordStatus Attributes include Status, Date, Time, OutsdRoNo, DMSRoNo, and ErrorMessage.

⚙️ Key Return Codes

Code Meaning
0 Success
300 RO not found
301 Invalid RO number
501 Invalid tax code
503 Invalid opcode
9999 Undefined system error

🧩 Implementation Notes

  • FinalUpdate="Y" signals the RO is finalized in the DMS.
  • The DMS uses RO#, Dealer#, and Store# to locate the target record.
  • JobNo groups labor and parts within the same operation.
  • Monetary and tax fields are sent as strings (DMS expects implicit decimal).
  • Every RO update must be uniquely identified by a BODId (GUID).
  • Validation failures trigger a response with Status="Failure" and ErrorMessage populated.