diff --git a/server/data/chatter-api.js b/server/data/chatter-api.js
index 1aecb7cfb..010f75aa6 100644
--- a/server/data/chatter-api.js
+++ b/server/data/chatter-api.js
@@ -250,7 +250,8 @@ async function processBatchApi({ shopsToProcess, start, end, skipUpload, allShop
 function buildInteractionPayload(bodyshop, j) {
   const isCompany = Boolean(j.ownr_co_nm);
 
-  const locationIdentifier = `${bodyshop.chatter_company_id}-${bodyshop.id}`;
+  const locationIdentifier = bodyshop?.imexshopid ?? `${bodyshop.chatter_company_id}-${bodyshop.id}`;
+
   const timestamp = formatChatterTimestamp(j.actual_delivery, bodyshop.timezone);
 
   if (j.actual_delivery && !timestamp) {