release/2026-02-27 - Fix Time ticket issue, add additional logging around reynolds

client/src/components/time-ticket-modal/time-ticket-modal.component.jsx

@@ -47,7 +47,7 @@ export function TimeTicketModalComponent({
   } = useTreatmentsWithConfig({
     attributes: {},
     names: ["Enhanced_Payroll"],
-    splitKey: bodyshop.imexshopid
+    splitKey: bodyshop?.imexshopid
   });
 
   const [loadLineTicketData, { loading, data: lineTicketData, refetch }] = useLazyQuery(GET_LINE_TICKET_BY_PK, {
@@ -347,7 +347,7 @@ export function LaborAllocationContainer({
   } = useTreatmentsWithConfig({
     attributes: {},
     names: ["Enhanced_Payroll"],
-    splitKey: bodyshop.imexshopid
+    splitKey: bodyshop?.imexshopid
   });
 
   if (loading) return <LoadingSkeleton />;

server/rr/rr-customers.js

@@ -1,6 +1,7 @@
 const { RRClient } = require("./lib/index.cjs");
 const { getRRConfigFromBodyshop } = require("./rr-config");
 const CreateRRLogEvent = require("./rr-logger-event");
+const { withRRRequestXml } = require("./rr-log-xml");
 const InstanceManager = require("../utils/instanceMgr").default;
 
 /**
@@ -217,14 +218,24 @@ const createRRCustomer = async ({ bodyshop, job, overrides = {}, socket }) => {
   try {
     response = await client.insertCustomer(safePayload, opts);
     // Very noisy; only show when log level is cranked to SILLY
-    CreateRRLogEvent(socket, "SILLY", "{CU} insertCustomer: raw response", { response });
+    CreateRRLogEvent(
+      socket,
+      "SILLY",
+      "{CU} insertCustomer: raw response",
+      withRRRequestXml(response, { response })
+    );
   } catch (e) {
-    CreateRRLogEvent(socket, "ERROR", "RR insertCustomer transport error", {
+    CreateRRLogEvent(
-      message: e?.message,
+      socket,
-      code: e?.code,
+      "ERROR",
-      status: e?.meta?.status || e?.status,
+      "RR insertCustomer transport error",
-      payload: safePayload
+      withRRRequestXml(e, {
-    });
+        message: e?.message,
+        code: e?.code,
+        status: e?.meta?.status || e?.status,
+        payload: safePayload
+      })
+    );
     throw e;
   }
 
@@ -233,12 +244,17 @@ const createRRCustomer = async ({ bodyshop, job, overrides = {}, socket }) => {
 
   let customerNo = data?.dmsRecKey;
   if (!customerNo) {
-    CreateRRLogEvent(socket, "ERROR", "RR insertCustomer returned no dmsRecKey/custNo", {
+    CreateRRLogEvent(
-      status: trx?.status,
+      socket,
-      statusCode: trx?.statusCode,
+      "ERROR",
-      message: trx?.message,
+      "RR insertCustomer returned no dmsRecKey/custNo",
-      data
+      withRRRequestXml(response, {
-    });
+        status: trx?.status,
+        statusCode: trx?.statusCode,
+        message: trx?.message,
+        data
+      })
+    );
 
     throw new Error(
       `RR insertCustomer returned no dmsRecKey (status=${trx?.status ?? "?"} code=${trx?.statusCode ?? "?"}${

server/rr/rr-export-logs.js

@@ -1,6 +1,7 @@
 const { GraphQLClient } = require("graphql-request");
 const queries = require("../graphql-client/queries");
 const CreateRRLogEvent = require("./rr-logger-event");
+const { extractRRXmlPair } = require("./rr-log-xml");
 
 /** Get bearer token from the socket (same approach used elsewhere) */
 const getAuthToken = (socket) =>
@@ -178,11 +179,23 @@ const insertRRFailedExportLog = async ({ socket, jobId, job, bodyshop, error, cl
   const client = new GraphQLClient(endpoint, {});
   client.setHeaders({ Authorization: `Bearer ${token}` });
 
+  const { requestXml, responseXml } = extractRRXmlPair(error);
+  const xmlFromError =
+    requestXml || responseXml
+      ? {
+          ...(requestXml ? { request: requestXml } : {}),
+          ...(responseXml ? { response: responseXml } : {})
+        }
+      : undefined;
+
   const meta = buildRRExportMeta({
     result,
     extra: {
       error: error?.message || String(error),
-      classification: classification || undefined
+      classification: classification || undefined,
+      ...(requestXml ? { requestXml } : {}),
+      ...(responseXml ? { responseXml } : {}),
+      ...(xmlFromError && !result?.xml ? { xml: xmlFromError } : {})
     }
   });
 

server/rr/rr-job-export.js

@@ -1,6 +1,7 @@
 const { buildRRRepairOrderPayload } = require("./rr-job-helpers");
 const { buildClientAndOpts } = require("./rr-lookup");
 const CreateRRLogEvent = require("./rr-logger-event");
+const { withRRRequestXml } = require("./rr-log-xml");
 const { extractRrResponsibilityCenters } = require("./rr-responsibility-centers");
 const CdkCalculateAllocations = require("./rr-calculate-allocations").default;
 const { resolveRROpCodeFromBodyshop } = require("./rr-utils");
@@ -147,10 +148,7 @@ const createMinimalRRRepairOrder = async (args) => {
 
   const response = await client.createRepairOrder(payload, finalOpts);
 
-  CreateRRLogEvent(socket, "INFO", "RR minimal Repair Order created", {
+  CreateRRLogEvent(socket, "INFO", "RR minimal Repair Order created", withRRRequestXml(response, { payload, response }));
-    payload,
-    response
-  });
 
   const data = response?.data || null;
   const statusBlocks = response?.statusBlocks || {};
@@ -327,7 +325,7 @@ const updateRRRepairOrderWithFullData = async (args) => {
   // Without this, Reynolds won't recognize the OpCode when we send rogg operations
   // The rolabor section tells Reynolds "these jobs exist" even with minimal data
 
-  CreateRRLogEvent(socket, "INFO", "Sending full data for early RO (using create with roNo)", {
+  CreateRRLogEvent(socket, "INFO", "Preparing full data for early RO (using create with roNo)", {
     roNo: String(roNo),
     hasRolabor: !!payload.rolabor,
     hasRogg: !!payload.rogg,
@@ -338,10 +336,18 @@ const updateRRRepairOrderWithFullData = async (args) => {
   // Reynolds will merge this with the existing RO header
   const response = await client.createRepairOrder(payload, finalOpts);
 
-  CreateRRLogEvent(socket, "INFO", "RR Repair Order full data sent", {
+  CreateRRLogEvent(
-    payload,
+    socket,
-    response
+    "INFO",
-  });
+    "Sending full data for early RO (using create with roNo)",
+    withRRRequestXml(response, {
+      roNo: String(roNo),
+      hasRolabor: !!payload.rolabor,
+      hasRogg: !!payload.rogg,
+      payload,
+      response
+    })
+  );
 
   const data = response?.data || null;
   const statusBlocks = response?.statusBlocks || {};
@@ -501,10 +507,7 @@ const exportJobToRR = async (args) => {
 
   const response = await client.createRepairOrder(payload, finalOpts);
 
-  CreateRRLogEvent(socket, "INFO", "RR raw Repair Order created", {
+  CreateRRLogEvent(socket, "INFO", "RR raw Repair Order created", withRRRequestXml(response, { payload, response }));
-    payload,
-    response
-  });
 
   const data = response?.data || null;
   const statusBlocks = response?.statusBlocks || {};
@@ -603,10 +606,15 @@ const finalizeRRRepairOrder = async (args) => {
 
   const rrRes = await client.updateRepairOrder(payload, finalOpts);
 
-  CreateRRLogEvent(socket, "SILLY", "RR Repair Order finalized", {
+  CreateRRLogEvent(
-    payload,
+    socket,
-    response: rrRes
+    "SILLY",
-  });
+    "RR Repair Order finalized",
+    withRRRequestXml(rrRes, {
+      payload,
+      response: rrRes
+    })
+  );
 
   const data = rrRes?.data || null;
   const statusBlocks = rrRes?.statusBlocks || {};

server/rr/rr-log-xml.js

@@ -0,0 +1,63 @@
+/**
+ * Extract request/response XML from RR response/result shapes.
+ * @param rrObj
+ * @returns {{requestXml: string|null, responseXml: string|null}}
+ */
+const extractRRXmlPair = (rrObj) => {
+  const xml = rrObj?.xml ?? rrObj?.meta?.xml;
+
+  let requestXml = null;
+  let responseXml = null;
+
+  if (typeof xml === "string") {
+    requestXml = xml;
+  } else {
+    if (typeof xml?.request === "string") requestXml = xml.request;
+    else if (typeof xml?.req === "string") requestXml = xml.req;
+    else if (typeof xml?.starXml === "string") requestXml = xml.starXml;
+    if (typeof xml?.response === "string") responseXml = xml.response;
+  }
+
+  if (!requestXml && typeof rrObj?.requestXml === "string") requestXml = rrObj.requestXml;
+  if (!requestXml && typeof rrObj?.meta?.requestXml === "string") requestXml = rrObj.meta.requestXml;
+  if (!requestXml && typeof rrObj?.meta?.reqXml === "string") requestXml = rrObj.meta.reqXml;
+  if (!requestXml && typeof rrObj?.meta?.request === "string") requestXml = rrObj.meta.request;
+  if (!responseXml && typeof rrObj?.responseXml === "string") responseXml = rrObj.responseXml;
+  if (!responseXml && typeof rrObj?.meta?.responseXml === "string") responseXml = rrObj.meta.responseXml;
+  if (!responseXml && typeof rrObj?.meta?.resXml === "string") responseXml = rrObj.meta.resXml;
+  if (!responseXml && typeof rrObj?.meta?.response === "string") responseXml = rrObj.meta.response;
+
+  // If wrapped HTTP response data contains raw XML, surface it.
+  if (!responseXml && typeof rrObj?.response?.data === "string") {
+    const xmlData = rrObj.response.data.trim();
+    if (xmlData.startsWith("<")) responseXml = xmlData;
+  }
+
+  // Try one level down when errors are wrapped.
+  if ((!requestXml || !responseXml) && rrObj?.cause && rrObj.cause !== rrObj) {
+    const nested = extractRRXmlPair(rrObj.cause);
+    if (!requestXml) requestXml = nested.requestXml;
+    if (!responseXml) responseXml = nested.responseXml;
+  }
+
+  return { requestXml, responseXml };
+};
+
+/**
+ * Add Reynolds request/response XML to RR log metadata when available.
+ * @param rrObj
+ * @param meta
+ * @returns {*}
+ */
+const withRRRequestXml = (rrObj, meta = {}) => {
+  const { requestXml, responseXml } = extractRRXmlPair(rrObj);
+  const xmlMeta = {};
+  if (requestXml) xmlMeta.requestXml = requestXml;
+  if (responseXml) xmlMeta.responseXml = responseXml;
+  return Object.keys(xmlMeta).length ? { ...meta, ...xmlMeta } : meta;
+};
+
+module.exports = {
+  extractRRXmlPair,
+  withRRRequestXml
+};

server/rr/rr-register-socket-events.js

@@ -12,6 +12,7 @@ const { createRRCustomer } = require("./rr-customers");
 const { ensureRRServiceVehicle } = require("./rr-service-vehicles");
 const { classifyRRVendorError } = require("./rr-errors");
 const { markRRExportSuccess, insertRRFailedExportLog } = require("./rr-export-logs");
+const { withRRRequestXml } = require("./rr-log-xml");
 const {
   makeVehicleSearchPayloadFromJob,
   ownersFromVinBlocks,
@@ -48,46 +49,6 @@ const resolveJobId = (explicit, payload, job) => explicit || payload?.jobId || j
  */
 const resolveVin = ({ tx, job }) => tx?.jobData?.vin || job?.v_vin || null;
 
-/**
- * Extract request/response XML from RR response/result shapes.
- * @param rrObj
- * @returns {{requestXml: string|null, responseXml: string|null}}
- */
-const extractRRXmlPair = (rrObj) => {
-  const xml = rrObj?.xml;
-
-  let requestXml = null;
-  let responseXml = null;
-
-  if (typeof xml === "string") {
-    requestXml = xml;
-  } else {
-    if (typeof xml?.request === "string") requestXml = xml.request;
-    else if (typeof xml?.req === "string") requestXml = xml.req;
-    else if (typeof xml?.starXml === "string") requestXml = xml.starXml;
-    if (typeof xml?.response === "string") responseXml = xml.response;
-  }
-
-  if (!requestXml && typeof rrObj?.requestXml === "string") requestXml = rrObj.requestXml;
-  if (!responseXml && typeof rrObj?.responseXml === "string") responseXml = rrObj.responseXml;
-
-  return { requestXml, responseXml };
-};
-
-/**
- * Add Reynolds request/response XML to RR log metadata when available.
- * @param rrObj
- * @param meta
- * @returns {*}
- */
-const withRRRequestXml = (rrObj, meta = {}) => {
-  const { requestXml, responseXml } = extractRRXmlPair(rrObj);
-  const xmlMeta = {};
-  if (requestXml) xmlMeta.requestXml = requestXml;
-  if (responseXml) xmlMeta.responseXml = responseXml;
-  return Object.keys(xmlMeta).length ? { ...meta, ...xmlMeta } : meta;
-};
-
 /**
  * Sort vehicle owners first in the list, preserving original order otherwise.
  * @param list
@@ -279,7 +240,12 @@ const rrMultiCustomerSearch = async ({ bodyshop, job, socket, redisHelpers }) =>
 
       const multiResponse = await rrCombinedSearch(bodyshop, q);
 
-      CreateRRLogEvent(socket, "SILLY", "Multi Customer Search - raw combined search", { response: multiResponse });
+      CreateRRLogEvent(
+        socket,
+        "SILLY",
+        "Multi Customer Search - raw combined search",
+        withRRRequestXml(multiResponse, { response: multiResponse })
+      );
 
       if (fromVin) {
         const multiBlocks = Array.isArray(multiResponse?.data) ? multiResponse.data : [];
@@ -300,7 +266,7 @@ const rrMultiCustomerSearch = async ({ bodyshop, job, socket, redisHelpers }) =>
       const norm = normalizeCustomerCandidates(multiResponse, { ownersSet });
       merged.push(...norm);
     } catch (e) {
-      CreateRRLogEvent(socket, "WARN", "Multi-search subquery failed", { kind: q.kind, error: e.message });
+      CreateRRLogEvent(socket, "WARN", "Multi-search subquery failed", withRRRequestXml(e, { kind: q.kind, error: e.message }));
     }
   }
 
@@ -348,7 +314,7 @@ const registerRREvents = ({ socket, redisHelpers }) => {
         count: decorated.length
       });
     } catch (e) {
-      CreateRRLogEvent(socket, "ERROR", "RR combined lookup error", { error: e.message, jobid });
+      CreateRRLogEvent(socket, "ERROR", "RR combined lookup error", withRRRequestXml(e, { error: e.message, jobid }));
       cb?.({ jobid, error: e.message });
     }
   });
@@ -425,7 +391,7 @@ const registerRREvents = ({ socket, redisHelpers }) => {
         fromCache
       });
     } catch (err) {
-      CreateRRLogEvent(socket, "ERROR", "rr-get-advisors: failed", { error: err?.message });
+      CreateRRLogEvent(socket, "ERROR", "rr-get-advisors: failed", withRRRequestXml(err, { error: err?.message }));
       ack?.({ ok: false, error: err?.message || "get advisors failed" });
     }
   });
@@ -496,11 +462,16 @@ const registerRREvents = ({ socket, redisHelpers }) => {
         anyOwner: decorated.some((c) => c.vinOwner || c.isVehicleOwner)
       });
     } catch (error) {
-      CreateRRLogEvent(socket, "ERROR", `Error during RR early RO creation (prepare)`, {
+      CreateRRLogEvent(
-        error: error.message,
+        socket,
-        stack: error.stack,
+        "ERROR",
-        jobid: rid
+        `Error during RR early RO creation (prepare)`,
-      });
+        withRRRequestXml(error, {
+          error: error.message,
+          stack: error.stack,
+          jobid: rid
+        })
+      );
 
       try {
         socket.emit("export-failed", { vendor: "rr", jobId: rid, error: error.message });
@@ -597,7 +568,12 @@ const registerRREvents = ({ socket, redisHelpers }) => {
         if (vehQ && vehQ.kind === "vin" && job?.v_vin) {
           const vinResponse = await rrCombinedSearch(bodyshop, vehQ);
 
-          CreateRRLogEvent(socket, "SILLY", `VIN owner pre-check response (early RO)`, { response: vinResponse });
+          CreateRRLogEvent(
+            socket,
+            "SILLY",
+            `VIN owner pre-check response (early RO)`,
+            withRRRequestXml(vinResponse, { response: vinResponse })
+          );
 
           const vinBlocks = Array.isArray(vinResponse?.data) ? vinResponse.data : [];
 
@@ -630,9 +606,14 @@ const registerRREvents = ({ socket, redisHelpers }) => {
           }
         }
       } catch (e) {
-        CreateRRLogEvent(socket, "WARN", `VIN owner pre-check failed; continuing with selected customer (early RO)`, {
+        CreateRRLogEvent(
-          error: e?.message
+          socket,
-        });
+          "WARN",
+          `VIN owner pre-check failed; continuing with selected customer (early RO)`,
+          withRRRequestXml(e, {
+            error: e?.message
+          })
+        );
       }
 
       // Cache final/effective customer selection
@@ -905,14 +886,19 @@ const registerRREvents = ({ socket, redisHelpers }) => {
     } catch (error) {
       const cls = classifyRRVendorError(error);
 
-      CreateRRLogEvent(socket, "ERROR", `Error during RR early RO creation (customer-selected)`, {
+      CreateRRLogEvent(
-        error: error.message,
+        socket,
-        vendorStatusCode: cls.vendorStatusCode,
+        "ERROR",
-        code: cls.errorCode,
+        `Error during RR early RO creation (customer-selected)`,
-        friendly: cls.friendlyMessage,
+        withRRRequestXml(error, {
-        stack: error.stack,
+          error: error.message,
-        jobid: rid
+          vendorStatusCode: cls.vendorStatusCode,
-      });
+          code: cls.errorCode,
+          friendly: cls.friendlyMessage,
+          stack: error.stack,
+          jobid: rid
+        })
+      );
 
       try {
         if (!bodyshop || !job) {
@@ -1097,7 +1083,28 @@ const registerRREvents = ({ socket, redisHelpers }) => {
           roNo: job.dms_id
         });
 
+        CreateRRLogEvent(
+          socket,
+          "SILLY",
+          "{4.1} RR RO update response received",
+          withRRRequestXml(result, {
+            dmsRoNo: job.dms_id,
+            success: !!result?.success
+          })
+        );
+
         if (!result?.success) {
+          CreateRRLogEvent(
+            socket,
+            "ERROR",
+            "RR Repair Order update failed",
+            withRRRequestXml(result, {
+              jobId: rid,
+              dmsRoNo: job.dms_id,
+              roStatus: result?.roStatus,
+              statusBlocks: result?.statusBlocks
+            })
+          );
           throw new Error(result?.roStatus?.message || "Failed to update RR Repair Order");
         }
 
@@ -1154,11 +1161,16 @@ const registerRREvents = ({ socket, redisHelpers }) => {
         anyOwner: decorated.some((c) => c.vinOwner || c.isVehicleOwner)
       });
     } catch (error) {
-      CreateRRLogEvent(socket, "ERROR", `Error during RR export (prepare)`, {
+      CreateRRLogEvent(
-        error: error.message,
+        socket,
-        stack: error.stack,
+        "ERROR",
-        jobid: rid
+        `Error during RR export (prepare)`,
-      });
+        withRRRequestXml(error, {
+          error: error.message,
+          stack: error.stack,
+          jobid: rid
+        })
+      );
 
       try {
         socket.emit("export-failed", { vendor: "rr", jobId: rid, error: error.message });
@@ -1220,7 +1232,12 @@ const registerRREvents = ({ socket, redisHelpers }) => {
         if (vehQ && vehQ.kind === "vin" && job?.v_vin) {
           const vinResponse = await rrCombinedSearch(bodyshop, vehQ);
 
-          CreateRRLogEvent(socket, "SILLY", `VIN owner pre-check response`, { response: vinResponse });
+          CreateRRLogEvent(
+            socket,
+            "SILLY",
+            `VIN owner pre-check response`,
+            withRRRequestXml(vinResponse, { response: vinResponse })
+          );
 
           const vinBlocks = Array.isArray(vinResponse?.data) ? vinResponse.data : [];
 
@@ -1253,9 +1270,14 @@ const registerRREvents = ({ socket, redisHelpers }) => {
           }
         }
       } catch (e) {
-        CreateRRLogEvent(socket, "WARN", `VIN owner pre-check failed; continuing with selected customer`, {
+        CreateRRLogEvent(
-          error: e?.message
+          socket,
-        });
+          "WARN",
+          `VIN owner pre-check failed; continuing with selected customer`,
+          withRRRequestXml(e, {
+            error: e?.message
+          })
+        );
       }
 
       // Cache final/effective customer selection
@@ -1532,14 +1554,19 @@ const registerRREvents = ({ socket, redisHelpers }) => {
     } catch (error) {
       const cls = classifyRRVendorError(error);
 
-      CreateRRLogEvent(socket, "ERROR", `Error during RR export (selected-customer)`, {
+      CreateRRLogEvent(
-        error: error.message,
+        socket,
-        vendorStatusCode: cls.vendorStatusCode,
+        "ERROR",
-        code: cls.errorCode,
+        `Error during RR export (selected-customer)`,
-        friendly: cls.friendlyMessage,
+        withRRRequestXml(error, {
-        stack: error.stack,
+          error: error.message,
-        jobid: rid
+          vendorStatusCode: cls.vendorStatusCode,
-      });
+          code: cls.errorCode,
+          friendly: cls.friendlyMessage,
+          stack: error.stack,
+          jobid: rid
+        })
+      );
 
       try {
         if (!bodyshop || !job) {
@@ -1707,14 +1734,19 @@ const registerRREvents = ({ socket, redisHelpers }) => {
       }
     } catch (error) {
       const cls = classifyRRVendorError(error);
-      CreateRRLogEvent(socket, "ERROR", `Error during RR finalize`, {
+      CreateRRLogEvent(
-        error: error.message,
+        socket,
-        vendorStatusCode: cls.vendorStatusCode,
+        "ERROR",
-        code: cls.errorCode,
+        `Error during RR finalize`,
-        friendly: cls.friendlyMessage,
+        withRRRequestXml(error, {
-        stack: error.stack,
+          error: error.message,
-        jobid: rid
+          vendorStatusCode: cls.vendorStatusCode,
-      });
+          code: cls.errorCode,
+          friendly: cls.friendlyMessage,
+          stack: error.stack,
+          jobid: rid
+        })
+      );
 
       try {
         if (!bodyshop || !job) {

server/rr/rr-service-vehicles.js

@@ -1,5 +1,6 @@
 const { buildClientAndOpts, rrCombinedSearch } = require("./rr-lookup");
 const CreateRRLogEvent = require("./rr-logger-event");
+const { withRRRequestXml } = require("./rr-log-xml");
 /**
  * Pick and normalize VIN from inputs
  * @param vin
@@ -168,9 +169,12 @@ const ensureRRServiceVehicle = async (args = {}) => {
     if (bodyshop) {
       const combinedSearchResponse = await rrCombinedSearch(bodyshop, { kind: "vin", vin: vinStr, maxResults: 50 });
 
-      CreateRRLogEvent(socket, "silly", "{SV} Preflight combined search by VIN: raw response", {
+      CreateRRLogEvent(
-        response: combinedSearchResponse
+        socket,
-      });
+        "silly",
+        "{SV} Preflight combined search by VIN: raw response",
+        withRRRequestXml(combinedSearchResponse, { response: combinedSearchResponse })
+      );
 
       owners = ownersFromCombined(combinedSearchResponse, vinStr);
     }
@@ -194,10 +198,15 @@ const ensureRRServiceVehicle = async (args = {}) => {
     }
   } catch (e) {
     // Preflight shouldn't be fatal; log and continue to insert (idempotency will still be handled)
-    CreateRRLogEvent(socket, "warn", "{SV} VIN preflight lookup failed; continuing to insert", {
+    CreateRRLogEvent(
-      vin: vinStr,
+      socket,
-      error: e?.message
+      "warn",
-    });
+      "{SV} VIN preflight lookup failed; continuing to insert",
+      withRRRequestXml(e, {
+        vin: vinStr,
+        error: e?.message
+      })
+    );
   }
 
   // Vendor says: MODEL DESCRIPTION HAS MAXIMUM LENGTH OF 20
@@ -271,7 +280,7 @@ const ensureRRServiceVehicle = async (args = {}) => {
   try {
     const res = await client.insertServiceVehicle(insertPayload, insertOpts);
 
-    CreateRRLogEvent(socket, "silly", "{SV} insertServiceVehicle: raw response", { res });
+    CreateRRLogEvent(socket, "silly", "{SV} insertServiceVehicle: raw response", withRRRequestXml(res, { res }));
 
     const data = res?.data ?? {};
     const svId = data?.dmsRecKey || data?.svId || undefined;
@@ -309,11 +318,16 @@ const ensureRRServiceVehicle = async (args = {}) => {
       };
     }
 
-    CreateRRLogEvent(socket, "error", "{SV} insertServiceVehicle: failure", {
+    CreateRRLogEvent(
-      message: e?.message,
+      socket,
-      code: e?.code,
+      "error",
-      status: e?.meta?.status || e?.status
+      "{SV} insertServiceVehicle: failure",
-    });
+      withRRRequestXml(e, {
+        message: e?.message,
+        code: e?.code,
+        status: e?.meta?.status || e?.status
+      })
+    );
 
     throw e;
   }