diff --git a/bodyshop_translations.babel b/bodyshop_translations.babel
index 0ef9e24dd..98c98dd1c 100644
--- a/bodyshop_translations.babel
+++ b/bodyshop_translations.babel
@@ -18197,6 +18197,27 @@
                                             </translation>
                                         </translations>
                                     </concept_node>
+                                    <concept_node>
+                                        <name>new</name>
+                                        <definition_loaded>false</definition_loaded>
+                                        <description></description>
+                                        <comment></comment>
+                                        <default_text></default_text>
+                                        <translations>
+                                            <translation>
+                                                <language>en-US</language>
+                                                <approved>false</approved>
+                                            </translation>
+                                            <translation>
+                                                <language>es-MX</language>
+                                                <approved>false</approved>
+                                            </translation>
+                                            <translation>
+                                                <language>fr-CA</language>
+                                                <approved>false</approved>
+                                            </translation>
+                                        </translations>
+                                    </concept_node>
                                 </children>
                             </folder_node>
                             <folder_node>
@@ -18244,6 +18265,27 @@
                                             </translation>
                                         </translations>
                                     </concept_node>
+                                    <concept_node>
+                                        <name>phonenumber</name>
+                                        <definition_loaded>false</definition_loaded>
+                                        <description></description>
+                                        <comment></comment>
+                                        <default_text></default_text>
+                                        <translations>
+                                            <translation>
+                                                <language>en-US</language>
+                                                <approved>false</approved>
+                                            </translation>
+                                            <translation>
+                                                <language>es-MX</language>
+                                                <approved>false</approved>
+                                            </translation>
+                                            <translation>
+                                                <language>fr-CA</language>
+                                                <approved>false</approved>
+                                            </translation>
+                                        </translations>
+                                    </concept_node>
                                     <concept_node>
                                         <name>presets</name>
                                         <definition_loaded>false</definition_loaded>
diff --git a/client/src/components/chat-new-conversation/chat-new-conversation.component.jsx b/client/src/components/chat-new-conversation/chat-new-conversation.component.jsx
new file mode 100644
index 000000000..1fd219662
--- /dev/null
+++ b/client/src/components/chat-new-conversation/chat-new-conversation.component.jsx
@@ -0,0 +1,49 @@
+import { PlusCircleFilled } from "@ant-design/icons";
+import { Button, Form, Popover } from "antd";
+import React from "react";
+import { useTranslation } from "react-i18next";
+import { connect } from "react-redux";
+import { createStructuredSelector } from "reselect";
+import { openChatByPhone } from "../../redux/messaging/messaging.actions";
+import PhoneFormItem from "../form-items-formatted/phone-form-item.component";
+
+const mapStateToProps = createStructuredSelector({
+  //currentUser: selectCurrentUser
+});
+const mapDispatchToProps = (dispatch) => ({
+  openChatByPhone: (phone) => dispatch(openChatByPhone(phone)),
+});
+
+export function ChatNewConversation({ openChatByPhone }) {
+  const { t } = useTranslation();
+  const [form] = Form.useForm();
+  const handleFinish = (values) => {
+    console.log("values :>> ", values);
+    openChatByPhone({ phone_num: values.phoneNumber });
+    form.resetFields();
+  };
+
+  const popContent = (
+    <div>
+      <Form form={form} onFinish={handleFinish}>
+        <Form.Item label={t("messaging.labels.phonenumber")} name="phoneNumber">
+          <PhoneFormItem />
+        </Form.Item>
+        <Button type="primary" htmlType="submit">
+          {t("messaging.actions.new")}
+        </Button>
+      </Form>
+    </div>
+  );
+
+  return (
+    <Popover trigger="click" content={popContent}>
+      <PlusCircleFilled style={{ margin: "1rem" }} />
+    </Popover>
+  );
+}
+
+export default connect(
+  mapStateToProps,
+  mapDispatchToProps
+)(ChatNewConversation);
diff --git a/client/src/components/chat-popup/chat-popup.component.jsx b/client/src/components/chat-popup/chat-popup.component.jsx
index 51eaa4f5e..dff58ef4f 100644
--- a/client/src/components/chat-popup/chat-popup.component.jsx
+++ b/client/src/components/chat-popup/chat-popup.component.jsx
@@ -9,6 +9,7 @@ import ChatConversationListComponent from "../chat-conversation-list/chat-conver
 import ChatConversationContainer from "../chat-conversation/chat-conversation.container";
 import { selectSelectedConversation } from "../../redux/messaging/messaging.selectors";
 import "./chat-popup.styles.scss";
+import ChatNewConversation from "../chat-new-conversation/chat-new-conversation.component";
 
 const mapStateToProps = createStructuredSelector({
   selectedConversation: selectSelectedConversation,
@@ -25,9 +26,12 @@ export function ChatPopupComponent({
   const { t } = useTranslation();
   return (
     <div className="chat-popup">
-      <Typography.Title level={4}>
-        {t("messaging.labels.messaging")}
-      </Typography.Title>
+      <div style={{ display: "flex", alignItems: "center" }}>
+        <Typography.Title level={4}>
+          {t("messaging.labels.messaging")}
+        </Typography.Title>
+        <ChatNewConversation />
+      </div>
       <ShrinkOutlined
         onClick={() => toggleChatVisible()}
         style={{ position: "absolute", right: ".5rem", top: ".5rem" }}
diff --git a/client/src/components/chat-tag-ro/chat-tag-ro.container.jsx b/client/src/components/chat-tag-ro/chat-tag-ro.container.jsx
index 6a84cd2a1..9abdfef20 100644
--- a/client/src/components/chat-tag-ro/chat-tag-ro.container.jsx
+++ b/client/src/components/chat-tag-ro/chat-tag-ro.container.jsx
@@ -20,7 +20,7 @@ export default function ChatTagRoContainer({ conversation }) {
     loadRo(v);
   };
 
-  const debouncedExecuteSearch = _.debounce(executeSearch, 800);
+  const debouncedExecuteSearch = _.debounce(executeSearch, 500);
 
   const handleSearch = (value) => {
     debouncedExecuteSearch({ variables: { search: value } });
diff --git a/client/src/components/job-search-select/job-search-select.component.jsx b/client/src/components/job-search-select/job-search-select.component.jsx
index 1db4244b4..3f239bf01 100644
--- a/client/src/components/job-search-select/job-search-select.component.jsx
+++ b/client/src/components/job-search-select/job-search-select.component.jsx
@@ -23,7 +23,7 @@ const JobSearchSelect = ({ value, onChange, onBlur, disabled }, ref) => {
   const executeSearch = (v) => {
     callSearch(v);
   };
-  const debouncedExecuteSearch = _.debounce(executeSearch, 800);
+  const debouncedExecuteSearch = _.debounce(executeSearch, 500);
 
   const handleSearch = (value) => {
     debouncedExecuteSearch({ variables: { search: value } });
diff --git a/client/src/components/jobs-change-status/jobs-change-status.component.jsx b/client/src/components/jobs-change-status/jobs-change-status.component.jsx
index 61d35290e..04cba9d62 100644
--- a/client/src/components/jobs-change-status/jobs-change-status.component.jsx
+++ b/client/src/components/jobs-change-status/jobs-change-status.component.jsx
@@ -44,6 +44,9 @@ export function JobsChangeStatus({ job, bodyshop }) {
       )
         setAvailableStatuses(bodyshop.md_ro_statuses.post_production_statuses);
       else {
+        console.log(
+          "Status didn't match any restrictions. Allowing all status changes."
+        );
         setAvailableStatuses(bodyshop.statuses);
       }
     }
diff --git a/client/src/redux/messaging/messaging.sagas.js b/client/src/redux/messaging/messaging.sagas.js
index a63a9e065..8d45112a6 100644
--- a/client/src/redux/messaging/messaging.sagas.js
+++ b/client/src/redux/messaging/messaging.sagas.js
@@ -32,6 +32,7 @@ export function* onOpenChatByPhone() {
 export function* openChatByPhone({ payload }) {
   logImEXEvent("messaging_open_by_phone");
   const { phone_num, jobid } = payload;
+
   const bodyshop = yield select(selectBodyshop);
   try {
     const {
@@ -39,7 +40,9 @@ export function* openChatByPhone({ payload }) {
     } = yield client.query({
       query: CONVERSATION_ID_BY_PHONE,
       variables: { phone: phone(phone_num)[0] },
+      fetchPolicy: "network-only",
     });
+
     if (conversations.length === 0) {
       const {
         data: {
@@ -61,13 +64,14 @@ export function* openChatByPhone({ payload }) {
     } else if (conversations.length === 1) {
       //got the ID. Open it.
       yield put(setSelectedConversation(conversations[0].id));
-      yield client.mutate({
-        mutation: INSERT_CONVERSATION_TAG,
-        variables: {
-          conversationId: conversations[0].id,
-          jobId: jobid,
-        },
-      });
+      if (jobid)
+        yield client.mutate({
+          mutation: INSERT_CONVERSATION_TAG,
+          variables: {
+            conversationId: conversations[0].id,
+            jobId: jobid,
+          },
+        });
     } else {
       console.log("ERROR: Multiple conversations found. "); //TODO Graceful handling of this situation
     }
diff --git a/client/src/translations/en_us/common.json b/client/src/translations/en_us/common.json
index 5c090b59e..81fd5bf61 100644
--- a/client/src/translations/en_us/common.json
+++ b/client/src/translations/en_us/common.json
@@ -1106,11 +1106,13 @@
 		},
 		"messaging": {
 			"actions": {
-				"link": "Link to Job"
+				"link": "Link to Job",
+				"new": "New Conversation"
 			},
 			"labels": {
 				"messaging": "Messaging",
 				"nojobs": "Not associated to any job.",
+				"phonenumber": "Phone #",
 				"presets": "Presets",
 				"typeamessage": "Send a message..."
 			}
diff --git a/client/src/translations/es/common.json b/client/src/translations/es/common.json
index 22a63d8f1..fab6b1612 100644
--- a/client/src/translations/es/common.json
+++ b/client/src/translations/es/common.json
@@ -1106,11 +1106,13 @@
 		},
 		"messaging": {
 			"actions": {
-				"link": ""
+				"link": "",
+				"new": ""
 			},
 			"labels": {
 				"messaging": "Mensajería",
 				"nojobs": "",
+				"phonenumber": "",
 				"presets": "",
 				"typeamessage": "Enviar un mensaje..."
 			}
diff --git a/client/src/translations/fr/common.json b/client/src/translations/fr/common.json
index 9f8aa9083..5aaf6d46d 100644
--- a/client/src/translations/fr/common.json
+++ b/client/src/translations/fr/common.json
@@ -1106,11 +1106,13 @@
 		},
 		"messaging": {
 			"actions": {
-				"link": ""
+				"link": "",
+				"new": ""
 			},
 			"labels": {
 				"messaging": "Messagerie",
 				"nojobs": "",
+				"phonenumber": "",
 				"presets": "",
 				"typeamessage": "Envoyer un message..."
 			}