diff --git a/client/src/pages/csi/csi.container.page.jsx b/client/src/pages/csi/csi.container.page.jsx
index 96b9663a9..e3bdcae80 100644
--- a/client/src/pages/csi/csi.container.page.jsx
+++ b/client/src/pages/csi/csi.container.page.jsx
@@ -31,6 +31,11 @@ export function CsiContainerPage({ currentUser }) {
 
   const getAxiosData = useCallback(async () => {
     try {
+      try {
+        window.$crisp.push(["do", "chat:hide"]);
+      } catch {
+        console.log("Unable to attach to crisp instance. ");
+      }
       setSubmitting((prevSubmitting) => ({ ...prevSubmitting, loading: true }));
       const response = await axios.post("/csi/lookup", { surveyId });
       setSubmitting((prevSubmitting) => ({