diff --git a/client/src/components/bill-form/bill-form.component.jsx b/client/src/components/bill-form/bill-form.component.jsx
index 44b8cd815..ba9f937ba 100644
--- a/client/src/components/bill-form/bill-form.component.jsx
+++ b/client/src/components/bill-form/bill-form.component.jsx
@@ -79,6 +79,20 @@ export function BillFormComponent({
       });
   };
 
+  const handleFederalTaxExemptSwitchToggle = (checked) => {
+    // Early gate
+    if (!checked) return;
+    const values = form.getFieldsValue("billlines");
+    // Gate bill lines
+    if (!values?.billlines?.length) return;
+
+    const billlines = values.billlines.map((b) => {
+      b.applicable_taxes.federal = false;
+      return b;
+    });
+    form.setFieldsValue({ billlines });
+  };
+
   useEffect(() => {
     if (job) form.validateFields(["is_credit_memo"]);
   }, [job, form]);
@@ -387,7 +401,16 @@ export function BillFormComponent({
         >
           <CurrencyInput min={0} />
         </Form.Item>
-        <Form.Item shouldUpdate span={15}>
+        {bodyshop.pbs_serialnumber || bodyshop.cdk_dealerid ? (
+          <Form.Item
+            span={2}
+            label={t("bills.labels.federal_tax_exempt")}
+            name="federal_tax_exempt"
+          >
+            <Switch onChange={handleFederalTaxExemptSwitchToggle} />
+          </Form.Item>
+        ) : null}
+        <Form.Item shouldUpdate span={13}>
           {() => {
             const values = form.getFieldsValue([
               "billlines",
@@ -405,7 +428,7 @@ export function BillFormComponent({
               totals = CalculateBillTotal(values);
             if (!!totals)
               return (
-                <div>
+                <div align="right">
                   <Space wrap>
                     <Statistic
                       title={t("bills.labels.subtotal")}
diff --git a/client/src/components/bill-form/bill-form.lines.component.jsx b/client/src/components/bill-form/bill-form.lines.component.jsx
index 7ce5e723e..d88a30f70 100644
--- a/client/src/components/bill-form/bill-form.lines.component.jsx
+++ b/client/src/components/bill-form/bill-form.lines.component.jsx
@@ -1,14 +1,15 @@
 import { DeleteFilled, DollarCircleFilled } from "@ant-design/icons";
 import { useTreatments } from "@splitsoftware/splitio-react";
 import {
-  Button, Form,
+  Button,
+  Form,
   Input,
   InputNumber,
   Select,
   Space,
   Switch,
   Table,
-  Tooltip
+  Tooltip,
 } from "antd";
 import React from "react";
 import { useTranslation } from "react-i18next";
@@ -466,7 +467,8 @@ export function BillEnterModalLinesComponent({
           return {
             key: `${field.index}fedtax`,
             valuePropName: "checked",
-            initialValue: true,
+            initialValue:
+              form.getFieldValue("federal_tax_exempt") === true ? false : true,
             name: [field.name, "applicable_taxes", "federal"],
           };
         },
diff --git a/client/src/components/chat-conversation-title/chat-conversation-title.component.jsx b/client/src/components/chat-conversation-title/chat-conversation-title.component.jsx
index 1503bf46f..110ea2ea3 100644
--- a/client/src/components/chat-conversation-title/chat-conversation-title.component.jsx
+++ b/client/src/components/chat-conversation-title/chat-conversation-title.component.jsx
@@ -4,6 +4,7 @@ import PhoneNumberFormatter from "../../utils/PhoneFormatter";
 import ChatArchiveButton from "../chat-archive-button/chat-archive-button.component";
 import ChatConversationTitleTags from "../chat-conversation-title-tags/chat-conversation-title-tags.component";
 import ChatLabelComponent from "../chat-label/chat-label.component";
+import ChatPrintButton from "../chat-print-button/chat-print-button.component";
 import ChatTagRoContainer from "../chat-tag-ro/chat-tag-ro.container";
 
 export default function ChatConversationTitle({ conversation }) {
@@ -13,6 +14,7 @@ export default function ChatConversationTitle({ conversation }) {
         {conversation && conversation.phone_num}
       </PhoneNumberFormatter>
       <ChatLabelComponent conversation={conversation} />
+      <ChatPrintButton conversation={conversation} />
       <ChatConversationTitleTags
         jobConversations={
           (conversation && conversation.job_conversations) || []
diff --git a/client/src/components/chat-print-button/chat-print-button.component.jsx b/client/src/components/chat-print-button/chat-print-button.component.jsx
new file mode 100644
index 000000000..e1c214157
--- /dev/null
+++ b/client/src/components/chat-print-button/chat-print-button.component.jsx
@@ -0,0 +1,59 @@
+import { MailOutlined, PrinterOutlined } from "@ant-design/icons";
+import { Space, Spin } from "antd";
+import React, { useState } from "react";
+import { connect } from "react-redux";
+import { createStructuredSelector } from "reselect";
+import { setEmailOptions } from "../../redux/email/email.actions";
+import { GenerateDocument } from "../../utils/RenderTemplate";
+import { TemplateList } from "../../utils/TemplateConstants";
+
+const mapStateToProps = createStructuredSelector({});
+
+const mapDispatchToProps = (dispatch) => ({
+  setEmailOptions: (e) => dispatch(setEmailOptions(e)),
+});
+
+export function ChatPrintButton({ conversation }) {
+  const [loading, setLoading] = useState(false);
+
+  return (
+    <Space wrap>
+      <PrinterOutlined
+        onClick={() => {
+          setLoading(true);
+          GenerateDocument(
+            {
+              name: TemplateList("messaging").conversation_list.key,
+              variables: { id: conversation.id },
+            },
+            {
+              subject: TemplateList("messaging").conversation_list.subject,
+            },
+            "p",
+            conversation.id
+          );
+          setLoading(false);
+        }}
+      />
+      <MailOutlined
+        onClick={() => {
+          setLoading(true);
+          GenerateDocument(
+            {
+              name: TemplateList("messaging").conversation_list.key,
+              variables: { id: conversation.id },
+            },
+            {
+              subject: TemplateList("messaging").conversation_list.subject,
+            },
+            "e",
+            conversation.id
+          );
+          setLoading(false);
+        }}
+      />
+      {loading && <Spin />}
+    </Space>
+  );
+}
+export default connect(mapStateToProps, mapDispatchToProps)(ChatPrintButton);
diff --git a/client/src/components/jobs-detail-header-actions/jobs-detail-header-actions.component.jsx b/client/src/components/jobs-detail-header-actions/jobs-detail-header-actions.component.jsx
index ae3ba9a7b..bf0b049fb 100644
--- a/client/src/components/jobs-detail-header-actions/jobs-detail-header-actions.component.jsx
+++ b/client/src/components/jobs-detail-header-actions/jobs-detail-header-actions.component.jsx
@@ -108,6 +108,14 @@ export function JobsDetailHeaderActions({
         },
       },
     });
+    insertAuditTrail({
+      jobid: job.id,
+      operation: AuditTrailMapping.alertToggle(
+        !!job.production_vars && !!job.production_vars.alert
+          ? !job.production_vars.alert
+          : true
+      ),
+    });
   };
 
   const handleSuspend = (e) => {
diff --git a/client/src/components/production-list-columns/production-list-columns.alert.component.jsx b/client/src/components/production-list-columns/production-list-columns.alert.component.jsx
index 8823afb46..8bad135ca 100644
--- a/client/src/components/production-list-columns/production-list-columns.alert.component.jsx
+++ b/client/src/components/production-list-columns/production-list-columns.alert.component.jsx
@@ -1,12 +1,23 @@
 import { ExclamationCircleFilled } from "@ant-design/icons";
+import { useMutation } from "@apollo/client";
 import { Dropdown, Menu } from "antd";
 import React from "react";
 import { useTranslation } from "react-i18next";
-import { useMutation } from "@apollo/client";
-import { UPDATE_JOB } from "../../graphql/jobs.queries";
+import { connect } from "react-redux";
+import { createStructuredSelector } from "reselect";
 import { logImEXEvent } from "../../firebase/firebase.utils";
+import { UPDATE_JOB } from "../../graphql/jobs.queries";
+import { insertAuditTrail } from "../../redux/application/application.actions";
+import AuditTrailMapping from "../../utils/AuditTrailMappings";
 
-export default function ProductionListColumnAlert({ record }) {
+const mapStateToProps = createStructuredSelector({});
+
+const mapDispatchToProps = (dispatch) => ({
+  insertAuditTrail: ({ jobid, operation }) =>
+    dispatch(insertAuditTrail({ jobid, operation })),
+});
+
+export function ProductionListColumnAlert({ record, insertAuditTrail }) {
   const { t } = useTranslation();
 
   const [updateAlert] = useMutation(UPDATE_JOB);
@@ -27,6 +38,14 @@ export default function ProductionListColumnAlert({ record }) {
           },
         },
       },
+    });
+    insertAuditTrail({
+      jobid: record.id,
+      operation: AuditTrailMapping.alertToggle(
+        !!record.production_vars && !!record.production_vars.alert
+          ? !record.production_vars.alert
+          : true
+      ),
     }).then(() => {
       if (record.refetch) record.refetch();
     });
@@ -58,3 +77,8 @@ export default function ProductionListColumnAlert({ record }) {
     </Dropdown>
   );
 }
+
+export default connect(
+  mapStateToProps,
+  mapDispatchToProps
+)(ProductionListColumnAlert);
diff --git a/client/src/components/rbac-wrapper/rbac-defaults.js b/client/src/components/rbac-wrapper/rbac-defaults.js
index 24a564872..a01dd54c2 100644
--- a/client/src/components/rbac-wrapper/rbac-defaults.js
+++ b/client/src/components/rbac-wrapper/rbac-defaults.js
@@ -55,10 +55,11 @@ const ret = {
   "shiftclock:view": 2,
 
   "shop:config": 4,
-  "shop:rbac": 5,
-  "shop:vendors": 2,
   "shop:dashboard": 3,
+  "shop:rbac": 5,
+  "shop:reportcenter": 2,
   "shop:templates": 4,
+  "shop:vendors": 2,
 
   "temporarydocs:view": 2,
 
diff --git a/client/src/components/report-center-modal/report-center-modal.container.jsx b/client/src/components/report-center-modal/report-center-modal.container.jsx
index f0d361785..84fe65560 100644
--- a/client/src/components/report-center-modal/report-center-modal.container.jsx
+++ b/client/src/components/report-center-modal/report-center-modal.container.jsx
@@ -5,6 +5,7 @@ import { connect } from "react-redux";
 import { createStructuredSelector } from "reselect";
 import { toggleModalVisible } from "../../redux/modals/modals.actions";
 import { selectReportCenter } from "../../redux/modals/modals.selectors";
+import RbacWrapperComponent from "../rbac-wrapper/rbac-wrapper.component";
 import ReportCenterModalComponent from "./report-center-modal.component";
 
 const mapStateToProps = createStructuredSelector({
@@ -33,7 +34,9 @@ export function ReportCenterModalContainer({
       destroyOnClose
       width="80%"
     >
-      <ReportCenterModalComponent />
+      <RbacWrapperComponent action="shop:reportcenter">
+        <ReportCenterModalComponent />
+      </RbacWrapperComponent>
     </Modal>
   );
 }
diff --git a/client/src/components/scoreboard-timetickets-stats/scoreboard-timetickets.component.jsx b/client/src/components/scoreboard-timetickets-stats/scoreboard-timetickets.component.jsx
index 0117279d5..af4f28695 100644
--- a/client/src/components/scoreboard-timetickets-stats/scoreboard-timetickets.component.jsx
+++ b/client/src/components/scoreboard-timetickets-stats/scoreboard-timetickets.component.jsx
@@ -29,7 +29,7 @@ export default connect(
 
 export function ScoreboardTimeTicketsStats({ bodyshop }) {
   const { t } = useTranslation();
-  const startDate = moment().startOf("month")
+  const startDate = moment().startOf("month");
   const endDate = moment().endOf("month");
 
   const fixedPeriods = useMemo(() => {
@@ -84,6 +84,8 @@ export function ScoreboardTimeTicketsStats({ bodyshop }) {
       end: endDate.format("YYYY-MM-DD"),
       fixedStart: fixedPeriods.start.format("YYYY-MM-DD"),
       fixedEnd: fixedPeriods.end.format("YYYY-MM-DD"),
+      jobStart: startDate,
+      jobEnd: endDate,
     },
     fetchPolicy: "network-only",
     nextFetchPolicy: "network-only",
@@ -340,11 +342,21 @@ export function ScoreboardTimeTicketsStats({ bodyshop }) {
       larData.push({ ...r, ...lar });
     });
 
+    const jobData = {};
+    data.jobs.forEach((job) => {
+      job.tthrs = job.joblines.reduce((acc, val) => acc + val.mod_lb_hrs, 0);
+    });
+    jobData.tthrs = data.jobs
+      .reduce((acc, val) => acc + val.tthrs, 0)
+      .toFixed(1);
+    jobData.count = data.jobs.length.toFixed(0);
+
     return {
       fixed: ret,
       combinedData: combinedData,
       labData: labData,
       larData: larData,
+      jobData: jobData,
     };
   }, [fixedPeriods, data, bodyshop]);
 
@@ -356,7 +368,10 @@ export function ScoreboardTimeTicketsStats({ bodyshop }) {
         <ScoreboardTimeticketsTargetsTable />
       </Col>
       <Col span={24}>
-        <ScoreboardTicketsStats data={calculatedData.fixed} />
+        <ScoreboardTicketsStats
+          data={calculatedData.fixed}
+          jobData={calculatedData.jobData}
+        />
       </Col>
       <Col span={24}>
         <ScoreboardTimeTicketsChart
diff --git a/client/src/components/scoreboard-timetickets-stats/scoreboard-timetickets.stats.component.jsx b/client/src/components/scoreboard-timetickets-stats/scoreboard-timetickets.stats.component.jsx
index 016bd137e..1ed3bb8ec 100644
--- a/client/src/components/scoreboard-timetickets-stats/scoreboard-timetickets.stats.component.jsx
+++ b/client/src/components/scoreboard-timetickets-stats/scoreboard-timetickets.stats.component.jsx
@@ -41,7 +41,7 @@ function useLocalStorage(key, initialValue) {
   return [storedValue, setStoredValue];
 }
 
-export function ScoreboardTicketsStats({ data, bodyshop }) {
+export function ScoreboardTicketsStats({ data, jobData, bodyshop }) {
   const { t } = useTranslation();
   const [isLarge, setIsLarge] = useLocalStorage("isLargeStatistic", false);
 
@@ -408,7 +408,7 @@ export function ScoreboardTicketsStats({ data, bodyshop }) {
             {/* Monthly Stats */}
             <Row gutter={[16, 16]}>
               {/* This Month */}
-              <Col span={8} align="center">
+              <Col span={7} align="center">
                 <Card size="small" title={t("scoreboard.labels.thismonth")}>
                   <Row gutter={[16, 16]}>
                     <Col span={24}>
@@ -482,7 +482,7 @@ export function ScoreboardTicketsStats({ data, bodyshop }) {
                 </Card>
               </Col>
               {/* Last Month */}
-              <Col span={8} align="center">
+              <Col span={7} align="center">
                 <Card size="small" title={t("scoreboard.labels.lastmonth")}>
                   <Row gutter={[16, 16]}>
                     <Col span={24}>
@@ -556,7 +556,7 @@ export function ScoreboardTicketsStats({ data, bodyshop }) {
                 </Card>
               </Col>
               {/* Efficiency Over Period */}
-              <Col span={8} align="center">
+              <Col span={7} align="center">
                 <Card
                   size="small"
                   title={t("scoreboard.labels.efficiencyoverperiod")}
@@ -604,6 +604,40 @@ export function ScoreboardTicketsStats({ data, bodyshop }) {
                   </Row>
                 </Card>
               </Col>
+              <Col span={3} align="center">
+                <Card
+                  size="small"
+                  title={t("scoreboard.labels.jobscompletednotinvoiced")}
+                >
+                  <Row gutter={[16, 16]}>
+                    <Col span={24}>
+                      <Statistic
+                        value={jobData.count}
+                        valueStyle={{
+                          fontSize: statisticSize,
+                          fontWeight: statisticWeight,
+                        }}
+                      />
+                    </Col>
+                  </Row>
+                  <Row gutter={[16, 16]}>
+                    <Col span={24}>
+                      <Statistic
+                        title={
+                          <Typography.Text strong>
+                            {t("scoreboard.labels.totalhrs")}
+                          </Typography.Text>
+                        }
+                        value={jobData.tthrs}
+                        valueStyle={{
+                          fontSize: statisticSize,
+                          fontWeight: statisticWeight,
+                        }}
+                      />
+                    </Col>
+                  </Row>
+                </Card>
+              </Col>
             </Row>
           </Space>
           {/* Disclaimer */}
diff --git a/client/src/components/scoreboard-timetickets/scoreboard-timetickets.component.jsx b/client/src/components/scoreboard-timetickets/scoreboard-timetickets.component.jsx
index 0fc84af6d..9fdb384d1 100644
--- a/client/src/components/scoreboard-timetickets/scoreboard-timetickets.component.jsx
+++ b/client/src/components/scoreboard-timetickets/scoreboard-timetickets.component.jsx
@@ -65,6 +65,8 @@ export default function ScoreboardTimeTickets() {
       end: endDate.format("YYYY-MM-DD"),
       fixedStart: fixedPeriods.start.format("YYYY-MM-DD"),
       fixedEnd: fixedPeriods.end.format("YYYY-MM-DD"),
+      jobStart: startDate,
+      jobEnd: endDate,
     },
     fetchPolicy: "network-only",
     nextFetchPolicy: "network-only",
diff --git a/client/src/components/shop-info/shop-info.rbac.component.jsx b/client/src/components/shop-info/shop-info.rbac.component.jsx
index fe4f80f31..e4152fb88 100644
--- a/client/src/components/shop-info/shop-info.rbac.component.jsx
+++ b/client/src/components/shop-info/shop-info.rbac.component.jsx
@@ -28,18 +28,6 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
   return (
     <RbacWrapper action="shop:rbac">
       <LayoutFormRow>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.accounting.payables")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "accounting:payables"]}
-        >
-          <InputNumber />
-        </Form.Item>
         <Form.Item
           label={t("bodyshop.fields.rbac.accounting.exportlog")}
           rules={[
@@ -52,6 +40,18 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
         >
           <InputNumber />
         </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.accounting.payables")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "accounting:payables"]}
+        >
+          <InputNumber />
+        </Form.Item>
         <Form.Item
           label={t("bodyshop.fields.rbac.accounting.payments")}
           rules={[
@@ -77,26 +77,62 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
           <InputNumber />
         </Form.Item>
         <Form.Item
-          label={t("bodyshop.fields.rbac.csi.page")}
+          label={t("bodyshop.fields.rbac.bills.delete")}
           rules={[
             {
               required: true,
               //message: t("general.validation.required"),
             },
           ]}
-          name={["md_rbac", "csi:page"]}
+          name={["md_rbac", "bills:delete"]}
         >
           <InputNumber />
         </Form.Item>
         <Form.Item
-          label={t("bodyshop.fields.rbac.csi.export")}
+          label={t("bodyshop.fields.rbac.bills.enter")}
           rules={[
             {
               required: true,
               //message: t("general.validation.required"),
             },
           ]}
-          name={["md_rbac", "csi:export"]}
+          name={["md_rbac", "bills:enter"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.bills.list")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "bills:list"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.bills.reexport")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "bills:reexport"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.bills.view")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "bills:view"]}
         >
           <InputNumber />
         </Form.Item>
@@ -173,26 +209,38 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
           <InputNumber />
         </Form.Item>
         <Form.Item
-          label={t("bodyshop.fields.rbac.jobs.list-active")}
+          label={t("bodyshop.fields.rbac.csi.export")}
           rules={[
             {
               required: true,
               //message: t("general.validation.required"),
             },
           ]}
-          name={["md_rbac", "jobs:list-active"]}
+          name={["md_rbac", "csi:export"]}
         >
           <InputNumber />
         </Form.Item>
         <Form.Item
-          label={t("bodyshop.fields.rbac.jobs.list-ready")}
+          label={t("bodyshop.fields.rbac.csi.page")}
           rules={[
             {
               required: true,
               //message: t("general.validation.required"),
             },
           ]}
-          name={["md_rbac", "jobs:list-ready"]}
+          name={["md_rbac", "csi:page"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.employees.page")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "employees:page"]}
         >
           <InputNumber />
         </Form.Item>
@@ -208,30 +256,6 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
         >
           <InputNumber />
         </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.jobs.partsqueue")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "jobs:partsqueue"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.jobs.list-all")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "jobs:list-all"]}
-        >
-          <InputNumber />
-        </Form.Item>
         <Form.Item
           label={t("bodyshop.fields.rbac.jobs.available-list")}
           rules={[
@@ -245,26 +269,14 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
           <InputNumber />
         </Form.Item>
         <Form.Item
-          label={t("bodyshop.fields.rbac.jobs.create")}
+          label={t("bodyshop.fields.rbac.jobs.checklist-view")}
           rules={[
             {
               required: true,
               //message: t("general.validation.required"),
             },
           ]}
-          name={["md_rbac", "jobs:create"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.jobs.intake")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "jobs:intake"]}
+          name={["md_rbac", "jobs:checklist-view"]}
         >
           <InputNumber />
         </Form.Item>
@@ -280,6 +292,18 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
         >
           <InputNumber />
         </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.jobs.create")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "jobs:create"]}
+        >
+          <InputNumber />
+        </Form.Item>
         <Form.Item
           label={t("bodyshop.fields.rbac.jobs.deliver")}
           rules={[
@@ -305,14 +329,62 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
           <InputNumber />
         </Form.Item>
         <Form.Item
-          label={t("bodyshop.fields.rbac.jobs.checklist-view")}
+          label={t("bodyshop.fields.rbac.jobs.intake")}
           rules={[
             {
               required: true,
               //message: t("general.validation.required"),
             },
           ]}
-          name={["md_rbac", "jobs:checklist-view"]}
+          name={["md_rbac", "jobs:intake"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.jobs.list-active")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "jobs:list-active"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.jobs.list-all")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "jobs:list-all"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.jobs.list-ready")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "jobs:list-ready"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.jobs.partsqueue")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "jobs:partsqueue"]}
         >
           <InputNumber />
         </Form.Item>
@@ -329,74 +401,14 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
           <InputNumber />
         </Form.Item>
         <Form.Item
-          label={t("bodyshop.fields.rbac.bills.enter")}
+          label={t("bodyshop.fields.rbac.owners.detail")}
           rules={[
             {
               required: true,
               //message: t("general.validation.required"),
             },
           ]}
-          name={["md_rbac", "bills:enter"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.bills.delete")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "bills:delete"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.bills.reexport")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "bills:reexport"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.bills.view")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "bills:view"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.bills.list")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "bills:list"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.employees.page")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "employees:page"]}
+          name={["md_rbac", "owners:detail"]}
         >
           <InputNumber />
         </Form.Item>
@@ -412,18 +424,6 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
         >
           <InputNumber />
         </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.owners.detail")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "owners:detail"]}
-        >
-          <InputNumber />
-        </Form.Item>
         <Form.Item
           label={t("bodyshop.fields.rbac.payments.enter")}
           rules={[
@@ -448,6 +448,30 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
         >
           <InputNumber />
         </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.phonebook.edit")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "phonebook:edit"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.phonebook.view")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "phonebook:view"]}
+        >
+          <InputNumber />
+        </Form.Item>
         <Form.Item
           label={t("bodyshop.fields.rbac.production.board")}
           rules={[
@@ -509,38 +533,14 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
           <InputNumber />
         </Form.Item>
         <Form.Item
-          label={t("bodyshop.fields.rbac.timetickets.edit")}
+          label={t("bodyshop.fields.rbac.shop.config")}
           rules={[
             {
               required: true,
               //message: t("general.validation.required"),
             },
           ]}
-          name={["md_rbac", "timetickets:edit"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.timetickets.shiftedit")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "timetickets:shiftedit"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.shop.vendors")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "shop:vendors"]}
+          name={["md_rbac", "shop:config"]}
         >
           <InputNumber />
         </Form.Item>
@@ -556,18 +556,6 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
         >
           <InputNumber />
         </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.shop.config")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "shop:config"]}
-        >
-          <InputNumber />
-        </Form.Item>
         <Form.Item
           label={t("bodyshop.fields.rbac.shop.rbac")}
           rules={[
@@ -580,6 +568,18 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
         >
           <InputNumber />
         </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.shop.reportcenter")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "shop:reportcenter"]}
+        >
+          <InputNumber />
+        </Form.Item>
         <Form.Item
           label={t("bodyshop.fields.rbac.shop.templates")}
           rules={[
@@ -592,6 +592,42 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
         >
           <InputNumber />
         </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.shop.vendors")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "shop:vendors"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.temporarydocs.view")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "temporarydocs:view"]}
+        >
+          <InputNumber />
+        </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.timetickets.edit")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "timetickets:edit"]}
+        >
+          <InputNumber />
+        </Form.Item>
         <Form.Item
           label={t("bodyshop.fields.rbac.timetickets.enter")}
           rules={[
@@ -616,6 +652,18 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
         >
           <InputNumber />
         </Form.Item>
+        <Form.Item
+          label={t("bodyshop.fields.rbac.timetickets.shiftedit")}
+          rules={[
+            {
+              required: true,
+              //message: t("general.validation.required"),
+            },
+          ]}
+          name={["md_rbac", "timetickets:shiftedit"]}
+        >
+          <InputNumber />
+        </Form.Item>
         <Form.Item
           label={t("bodyshop.fields.rbac.users.editaccess")}
           rules={[
@@ -628,42 +676,6 @@ export function ShopInfoRbacComponent({ form, bodyshop }) {
         >
           <InputNumber />
         </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.temporarydocs.view")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "temporarydocs:view"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.phonebook.view")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "phonebook:view"]}
-        >
-          <InputNumber />
-        </Form.Item>
-        <Form.Item
-          label={t("bodyshop.fields.rbac.phonebook.edit")}
-          rules={[
-            {
-              required: true,
-              //message: t("general.validation.required"),
-            },
-          ]}
-          name={["md_rbac", "phonebook:edit"]}
-        >
-          <InputNumber />
-        </Form.Item>
         {Simple_Inventory.treatment === "on" && (
           <>
             <Form.Item
diff --git a/client/src/graphql/timetickets.queries.js b/client/src/graphql/timetickets.queries.js
index bb90c4e9d..9f3dec512 100644
--- a/client/src/graphql/timetickets.queries.js
+++ b/client/src/graphql/timetickets.queries.js
@@ -143,9 +143,14 @@ export const QUERY_TIME_TICKETS_IN_RANGE_SB = gql`
     $end: date!
     $fixedStart: date!
     $fixedEnd: date!
+    $jobStart: timestamptz!
+    $jobEnd: timestamptz!
   ) {
     timetickets(
-      where: { date: { _gte: $start, _lte: $end }, cost_center: {_neq: "timetickets.labels.shift"} }
+      where: {
+        date: { _gte: $start, _lte: $end }
+        cost_center: { _neq: "timetickets.labels.shift" }
+      }
       order_by: { date: desc_nulls_first }
     ) {
       actualhrs
@@ -176,7 +181,10 @@ export const QUERY_TIME_TICKETS_IN_RANGE_SB = gql`
       }
     }
     fixedperiod: timetickets(
-      where: { date: { _gte: $fixedStart, _lte: $fixedEnd }, cost_center: {_neq: "timetickets.labels.shift"} }
+      where: {
+        date: { _gte: $fixedStart, _lte: $fixedEnd }
+        cost_center: { _neq: "timetickets.labels.shift" }
+      }
       order_by: { date: desc_nulls_first }
     ) {
       actualhrs
@@ -205,6 +213,25 @@ export const QUERY_TIME_TICKETS_IN_RANGE_SB = gql`
         last_name
       }
     }
+    jobs(
+      where: {
+        date_invoiced: { _is_null: true }
+        ro_number: { _is_null: false }
+        voided: { _eq: false }
+        _or: [
+          { actual_completion: { _gte: $jobStart, _lte: $jobEnd } }
+          { actual_delivery: { _gte: $jobStart, _lte: $jobEnd } }
+        ]
+      }
+    ) {
+      id
+      joblines(order_by: { line_no: asc }, where: { removed: { _eq: false } }) {
+        convertedtolbr
+        convertedtolbr_data
+        mod_lb_hrs
+        mod_lbr_ty
+      }
+    }
   }
 `;
 
diff --git a/client/src/pages/jobs-close/jobs-close.component.jsx b/client/src/pages/jobs-close/jobs-close.component.jsx
index 91c8c7385..b6feb3ff5 100644
--- a/client/src/pages/jobs-close/jobs-close.component.jsx
+++ b/client/src/pages/jobs-close/jobs-close.component.jsx
@@ -36,14 +36,22 @@ import JobsCloseLines from "../../components/jobs-close-lines/jobs-close-lines.c
 import LayoutFormRow from "../../components/layout-form-row/layout-form-row.component";
 import { generateJobLinesUpdatesForInvoicing } from "../../graphql/jobs-lines.queries";
 import { UPDATE_JOB } from "../../graphql/jobs.queries";
+import { insertAuditTrail } from "../../redux/application/application.actions";
 import { selectJobReadOnly } from "../../redux/application/application.selectors";
 import { selectBodyshop } from "../../redux/user/user.selectors";
+import AuditTrailMapping from "../../utils/AuditTrailMappings";
+
 const mapStateToProps = createStructuredSelector({
   bodyshop: selectBodyshop,
   jobRO: selectJobReadOnly,
 });
 
-export function JobsCloseComponent({ job, bodyshop, jobRO }) {
+const mapDispatchToProps = (dispatch) => ({
+  insertAuditTrail: ({ jobid, operation }) =>
+    dispatch(insertAuditTrail({ jobid, operation })),
+});
+
+export function JobsCloseComponent({ job, bodyshop, jobRO, insertAuditTrail, }) {
   const { t } = useTranslation();
   const [form] = Form.useForm();
   const client = useApolloClient();
@@ -110,6 +118,10 @@ export function JobsCloseComponent({ job, bodyshop, jobRO }) {
       notification["success"]({
         message: t("jobs.successes.closed"),
       });
+      insertAuditTrail({
+        jobid: job.id,
+        operation: AuditTrailMapping.jobinvoiced(),
+      });
       // history.push(`/manage/jobs/${job.id}`);
     } else {
       setLoading(false);
@@ -527,4 +539,4 @@ export function JobsCloseComponent({ job, bodyshop, jobRO }) {
     </div>
   );
 }
-export default connect(mapStateToProps, null)(JobsCloseComponent);
+export default connect(mapStateToProps, mapDispatchToProps)(JobsCloseComponent);
diff --git a/client/src/translations/en_us/common.json b/client/src/translations/en_us/common.json
index bbac4cc7b..b96b555db 100644
--- a/client/src/translations/en_us/common.json
+++ b/client/src/translations/en_us/common.json
@@ -103,6 +103,7 @@
 				"admin_jobmarkforreexport": "ADMIN: Job marked for re-export.",
 				"admin_jobuninvoice": "ADMIN: Job has been uninvoiced.",
 				"admin_jobunvoid": "ADMIN: Job has been unvoided.",
+				"alerttoggle": "Alert Toggle set to {{status}}",
 				"appointmentcancel": "Appointment canceled. Lost Reason: {{lost_sale_reason}}.",
 				"appointmentinsert": "Appointment created. Appointment Date: {{start}}.",
 				"billposted": "Bill with invoice number {{invoice_number}} posted.",
@@ -111,6 +112,7 @@
 				"jobassignmentchange": "Employee {{name}} assigned to {{operation}}",
 				"jobassignmentremoved": "Employee assignment removed for {{operation}}",
 				"jobchecklist": "Checklist type \"{{type}}\" completed.  In production set to {{inproduction}}.  Status set to {{status}}.",
+				"jobinvoiced": "Job has been invoiced.",
 				"jobconverted": "Job converted and assigned number {{ro_number}}.",
 				"jobfieldchanged": "Job field $t(jobs.fields.{{field}}) changed to {{value}}.",
 				"jobimported": "Job imported.",
@@ -203,6 +205,7 @@
 				"entered_total": "Total of Entered Lines",
 				"enteringcreditmemo": "You are entering a credit memo. Please ensure you are also entering positive values.",
 				"federal_tax": "Federal Tax",
+				"federal_tax_exempt": "Federal Tax Exempt?",
 				"generatepartslabel": "Generate Parts Labels after Saving?",
 				"iouexists": "An IOU exists that is associated to this RO.",
 				"local_tax": "Local Tax",
@@ -447,6 +450,7 @@
 						"config": "Shop -> Config",
 						"dashboard": "Shop -> Dashboard",
 						"rbac": "Shop -> RBAC",
+						"reportcenter": "Shop -> Report Center",
 						"templates": "Shop -> Templates",
 						"vendors": "Shop -> Vendors"
 					},
@@ -2044,6 +2048,9 @@
 				"sentby": "Sent by {{by}} at {{time}}",
 				"typeamessage": "Send a message...",
 				"unarchive": "Unarchive"
+			},
+			"render": {
+				"conversation_list": "Conversation List"
 			}
 		},
 		"notes": {
@@ -2695,6 +2702,7 @@
 				"efficiencyoverperiod": "Efficiency over Selected Dates",
 				"entries": "Scoreboard Entries",
 				"jobs": "Jobs",
+				"jobscompletednotinvoiced": "Completed Not Invoiced",
 				"lastmonth": "Last Month",
 				"lastweek": "Last Week",
 				"monthlytarget": "Monthly",
@@ -2709,6 +2717,7 @@
 				"timetickets": "Time Tickets",
 				"timeticketsemployee": "Time Tickets by Employee",
 				"todateactual": "Actual (MTD)",
+				"totalhrs": "Total Hours",
 				"totaloverperiod": "Total over Selected Dates",
 				"weeklyactual": "Actual (W)",
 				"weeklytarget": "Weekly",
diff --git a/client/src/translations/es/common.json b/client/src/translations/es/common.json
index 33cf621da..f68cf4a41 100644
--- a/client/src/translations/es/common.json
+++ b/client/src/translations/es/common.json
@@ -103,6 +103,7 @@
 				"admin_jobmarkforreexport": "",
 				"admin_jobuninvoice": "",
 				"admin_jobunvoid": "",
+				"alerttoggle": "",
 				"appointmentcancel": "",
 				"appointmentinsert": "",
 				"billposted": "",
@@ -111,6 +112,7 @@
 				"jobassignmentchange": "",
 				"jobassignmentremoved": "",
 				"jobchecklist": "",
+				"jobinvoiced": "",
 				"jobconverted": "",
 				"jobfieldchanged": "",
 				"jobimported": "",
@@ -203,6 +205,7 @@
 				"entered_total": "",
 				"enteringcreditmemo": "",
 				"federal_tax": "",
+				"federal_tax_exempt": "",
 				"generatepartslabel": "",
 				"iouexists": "",
 				"local_tax": "",
@@ -447,6 +450,7 @@
 						"config": "",
 						"dashboard": "",
 						"rbac": "",
+						"reportcenter": "",
 						"templates": "",
 						"vendors": ""
 					},
@@ -2044,6 +2048,9 @@
 				"sentby": "",
 				"typeamessage": "Enviar un mensaje...",
 				"unarchive": ""
+			},
+			"render": {
+				"conversation_list": ""
 			}
 		},
 		"notes": {
@@ -2695,6 +2702,7 @@
 				"efficiencyoverperiod": "",
 				"entries": "",
 				"jobs": "",
+				"jobscompletednotinvoiced": "",
 				"lastmonth": "",
 				"lastweek": "",
 				"monthlytarget": "",
@@ -2709,6 +2717,7 @@
 				"timetickets": "",
 				"timeticketsemployee": "",
 				"todateactual": "",
+				"totalhrs": "",
 				"totaloverperiod": "",
 				"weeklyactual": "",
 				"weeklytarget": "",
diff --git a/client/src/translations/fr/common.json b/client/src/translations/fr/common.json
index 3b5251fa7..d0e44b704 100644
--- a/client/src/translations/fr/common.json
+++ b/client/src/translations/fr/common.json
@@ -103,6 +103,7 @@
 				"admin_jobmarkforreexport": "",
 				"admin_jobuninvoice": "",
 				"admin_jobunvoid": "",
+				"alerttoggle": "",
 				"appointmentcancel": "",
 				"appointmentinsert": "",
 				"billposted": "",
@@ -111,6 +112,7 @@
 				"jobassignmentchange": "",
 				"jobassignmentremoved": "",
 				"jobchecklist": "",
+				"jobinvoiced": "",
 				"jobconverted": "",
 				"jobfieldchanged": "",
 				"jobimported": "",
@@ -203,6 +205,7 @@
 				"entered_total": "",
 				"enteringcreditmemo": "",
 				"federal_tax": "",
+				"federal_tax_exempt": "",
 				"generatepartslabel": "",
 				"iouexists": "",
 				"local_tax": "",
@@ -447,6 +450,7 @@
 						"config": "",
 						"dashboard": "",
 						"rbac": "",
+						"reportcenter": "",
 						"templates": "",
 						"vendors": ""
 					},
@@ -2044,6 +2048,9 @@
 				"sentby": "",
 				"typeamessage": "Envoyer un message...",
 				"unarchive": ""
+			},
+			"render": {
+				"conversation_list": ""
 			}
 		},
 		"notes": {
@@ -2695,6 +2702,7 @@
 				"efficiencyoverperiod": "",
 				"entries": "",
 				"jobs": "",
+				"jobscompletednotinvoiced": "",
 				"lastmonth": "",
 				"lastweek": "",
 				"monthlytarget": "",
@@ -2709,6 +2717,7 @@
 				"timetickets": "",
 				"timeticketsemployee": "",
 				"todateactual": "",
+				"totalhrs": "",
 				"totaloverperiod": "",
 				"weeklyactual": "",
 				"weeklytarget": "",
diff --git a/client/src/utils/AuditTrailMappings.js b/client/src/utils/AuditTrailMappings.js
index afa0de1e5..d7098fa2d 100644
--- a/client/src/utils/AuditTrailMappings.js
+++ b/client/src/utils/AuditTrailMappings.js
@@ -1,6 +1,7 @@
 import i18n from "i18next";
 
 const AuditTrailMapping = {
+  alertToggle: (status) => i18n.t("audit_trail.messages.alerttoggle", { status }),
   appointmentcancel: (lost_sale_reason) =>
     i18n.t("audit_trail.messages.appointmentcancel", { lost_sale_reason }),
   appointmentinsert: (start) =>
@@ -11,6 +12,8 @@ const AuditTrailMapping = {
     "ADMIN: " + i18n.t("audit_trail.messages.jobstatuschange", { status }),
   jobsupplement: () => i18n.t("audit_trail.messages.jobsupplement"),
   jobimported: () => i18n.t("audit_trail.messages.jobimported"),
+  jobinvoiced: () =>
+  i18n.t("audit_trail.messages.jobinvoiced"),
   jobconverted: (ro_number) =>
     i18n.t("audit_trail.messages.jobconverted", { ro_number }),
   jobfieldchange: (field, value) =>
diff --git a/client/src/utils/TemplateConstants.js b/client/src/utils/TemplateConstants.js
index c5e10d712..365b2431e 100644
--- a/client/src/utils/TemplateConstants.js
+++ b/client/src/utils/TemplateConstants.js
@@ -2102,6 +2102,17 @@ export const TemplateList = (type, context) => {
           // },
         }
       : {}),
+    ...(!type || type === "messaging"
+      ? {
+          conversation_list: {
+            title: i18n.t("messaging.render.conversation_list"),
+            description: "",
+            subject: i18n.t("messaging.render.conversation_list"),
+            key: "conversation_list",
+            disabled: false,
+          },
+        }
+      : {}),
     ...(!type || type === "vendor"
       ? {
           purchases_by_vendor_detailed: {
diff --git a/server/firebase/firebase-handler.js b/server/firebase/firebase-handler.js
index 7221649ec..e203bcbf3 100644
--- a/server/firebase/firebase-handler.js
+++ b/server/firebase/firebase-handler.js
@@ -50,7 +50,7 @@ exports.createUser = async (req, res) => {
       `,
       {
         user: {
-          email,
+          email: email.toLowerCase(),
           authid: userRecord.uid,
           associations: {
             data: [{ shopid, authlevel, active: true }],