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feature/IO-3182-Phone-Number-Consent - Checkpoint

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This commit is contained in:
Dave Richer
2025-05-28 12:17:43 -04:00
parent f6c63bbd74
commit 2e95fa25af
13 changed files with 303 additions and 157 deletions
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154
client/package-lock.json generated
View File

@@ -20,8 +20,8 @@
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"@sentry/vite-plugin": "^3.5.0",
"@splitsoftware/splitio-react": "^2.1.1",
"@tanem/react-nprogress": "^5.0.53",
@@ -4469,50 +4469,50 @@
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@@ -4528,16 +4528,16 @@
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"@sentry-internal/replay-canvas": "9.23.0",
"@sentry/core": "9.23.0"
},
"engines": {
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@@ -4728,9 +4728,9 @@
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},
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"hasInstallScript": true,
"license": "BSD-3-Clause",
"dependencies": {
@@ -4747,20 +4747,20 @@
"node": ">= 10"
},
"optionalDependencies": {
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"@sentry/cli-linux-arm": "2.45.0",
"@sentry/cli-linux-arm64": "2.45.0",
"@sentry/cli-linux-i686": "2.45.0",
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"@sentry/cli-win32-arm64": "2.45.0",
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"@sentry/cli-win32-x64": "2.45.0"
"@sentry/cli-darwin": "2.46.0",
"@sentry/cli-linux-arm": "2.46.0",
"@sentry/cli-linux-arm64": "2.46.0",
"@sentry/cli-linux-i686": "2.46.0",
"@sentry/cli-linux-x64": "2.46.0",
"@sentry/cli-win32-arm64": "2.46.0",
"@sentry/cli-win32-i686": "2.46.0",
"@sentry/cli-win32-x64": "2.46.0"
}
},
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"license": "BSD-3-Clause",
"optional": true,
"os": [
@@ -4771,9 +4771,9 @@
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"cpu": [
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],
@@ -4781,16 +4781,17 @@
"optional": true,
"os": [
"linux",
"freebsd"
"freebsd",
"android"
],
"engines": {
"node": ">=10"
}
},
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"cpu": [
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],
@@ -4798,16 +4799,17 @@
"optional": true,
"os": [
"linux",
"freebsd"
"freebsd",
"android"
],
"engines": {
"node": ">=10"
}
},
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"cpu": [
"x86",
"ia32"
@@ -4816,16 +4818,17 @@
"optional": true,
"os": [
"linux",
"freebsd"
"freebsd",
"android"
],
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}
},
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"cpu": [
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],
@@ -4833,16 +4836,17 @@
"optional": true,
"os": [
"linux",
"freebsd"
"freebsd",
"android"
],
"engines": {
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}
},
"node_modules/@sentry/cli-win32-arm64": {
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],
@@ -4856,9 +4860,9 @@
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"cpu": [
"x86",
"ia32"
@@ -4873,9 +4877,9 @@
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"cpu": [
"x64"
],
@@ -4910,22 +4914,22 @@
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}
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"dependencies": {
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"hoist-non-react-statics": "^3.3.2"
},
"engines": {

4
client/package.json
View File

@@ -19,8 +19,8 @@
"@firebase/messaging": "^0.12.21",
"@jsreport/browser-client": "^3.1.0",
"@reduxjs/toolkit": "^2.8.2",
"@sentry/cli": "^2.45.0",
"@sentry/react": "^9.22.0",
"@sentry/cli": "^2.46.0",
"@sentry/react": "^9.23.0",
"@sentry/vite-plugin": "^3.5.0",
"@splitsoftware/splitio-react": "^2.1.1",
"@tanem/react-nprogress": "^5.0.53",

11
client/src/components/chat-conversation-list/chat-conversation-list.component.jsx
View File

@@ -1,4 +1,4 @@
import { Badge, Card, List, Space, Tag } from "antd";
import { Badge, Card, List, Space, Tag, Tooltip } from "antd";
import { useEffect, useMemo, useState } from "react";
import { connect } from "react-redux";
import { Virtuoso } from "react-virtuoso";
@@ -9,6 +9,7 @@ import { TimeAgoFormatter } from "../../utils/DateFormatter";
import PhoneFormatter from "../../utils/PhoneFormatter";
import { OwnerNameDisplayFunction } from "../owner-name-display/owner-name-display.component";
import _ from "lodash";
import { ExclamationCircleOutlined } from "@ant-design/icons";
import "./chat-conversation-list.styles.scss";
import { useQuery } from "@apollo/client";
import { GET_PHONE_NUMBER_OPT_OUTS } from "../../graphql/phone-number-opt-out.queries.js";
@@ -88,7 +89,13 @@ function ChatConversationListComponent({ conversationList, selectedConversation,
const cardExtra = (
<>
<Badge count={item.messages_aggregate.aggregate.count} />
{hasOptOutEntry && <Tag color="red">{t("messaging.labels.no_consent")}</Tag>}
{hasOptOutEntry && (
<Tooltip title={t("consent.text_body")}>
<Tag color="red" icon={<ExclamationCircleOutlined />}>
{t("messaging.labels.no_consent")}
</Tag>
</Tooltip>
)}
</>
);

1
client/src/components/chat-conversation/chat-conversation.container.jsx
View File

@@ -58,6 +58,7 @@ function ChatConversationContainer({ bodyshop, selectedConversation }) {
userid
created_at
read
is_system
}
`,
data: message

38
client/src/components/chat-messages-list/chat-message-list.styles.scss
View File

@@ -4,13 +4,16 @@
height: 100%;
width: 100%;
}
.archive-button {
height: 20px;
border-radius: 4px;
}
.chat-title {
margin-bottom: 5px;
}
.messages {
display: flex;
flex-direction: column;
@@ -37,11 +40,13 @@
gap: 8px;
}
}
.chat-send-message-button{
.chat-send-message-button {
margin: 0.3rem;
padding-left: 0.5rem;
}
.message-icon {
position: absolute;
bottom: 0.1rem;
@@ -125,6 +130,37 @@
}
}
.system {
align-items: center;
margin: 0.5rem 10%;
.message {
background-color: #f5f5f5;
border-radius: 10px;
padding: 0.5rem 1rem;
text-align: center;
font-style: italic;
color: #555;
width: fit-content;
max-width: 80%;
}
.system-label {
font-size: 0.75rem;
color: #888;
margin-bottom: 0.2rem;
display: block;
}
.system-date {
font-size: 0.75rem;
color: #888;
margin-top: 0.2rem;
text-align: center;
}
}
.virtuoso-container {
flex: 1;
overflow: auto;

34
client/src/components/chat-messages-list/renderMessage.jsx
View File

@@ -7,12 +7,24 @@ import { DateTimeFormatter } from "../../utils/DateFormatter";
export const renderMessage = (messages, index) => {
const message = messages[index];
const isSystem = message.is_system;
// Determine message class
const messageClass = isSystem ? "system messages" : message.isoutbound ? "mine messages" : "yours messages";
// Tooltip content based on message type
const tooltipTitle = isSystem ? (
i18n.t("consent.text_body")
) : (
<DateTimeFormatter>{message.created_at}</DateTimeFormatter>
);
return (
<div key={index} className={`${message.isoutbound ? "mine messages" : "yours messages"}`}>
<div key={index} className={messageClass}>
<div className="message msgmargin">
<Tooltip title={DateTimeFormatter({ children: message.created_at })}>
<Tooltip title={tooltipTitle}>
<div>
{isSystem && <span className="system-label">System</span>}
{/* Render images if available */}
{message.image && message.image_path?.length > 0 && (
<div className="message-images">
@@ -26,23 +38,31 @@ export const renderMessage = (messages, index) => {
</div>
)}
{/* Render text if available */}
{message.text && <div>{message.text}</div>}
{message.text && <div className="message-text">{message.text}</div>}
{/* Render date for system messages */}
{isSystem && (
<div className="system-date">
<DateTimeFormatter>{message.created_at}</DateTimeFormatter>
</div>
)}
</div>
</Tooltip>
{/* Message status icons */}
{message.status &&
{/* Message status icons for non-system messages */}
{!isSystem &&
message.status &&
(message.status === "sent" || message.status === "delivered" || message.status === "failed") && (
<div className="message-status">
<Icon
component={message.status === "sent" ? MdDone : message.status === "delivered" ? MdDoneAll : MdClose}
className="message-icon"
style={message.status === "failed" ? { color: "#ff0000" } : undefined}
/>
</div>
)}
</div>
{/* Outbound message metadata */}
{message.isoutbound && (
{/* Outbound message metadata for non-system messages */}
{!isSystem && message.isoutbound && (
<div style={{ fontSize: 10 }}>
{i18n.t("messaging.labels.sentby", {
by: message.userid,

15
client/src/components/chat-send-message/chat-send-message.component.jsx
View File

@@ -1,5 +1,5 @@
import { LoadingOutlined, SendOutlined } from "@ant-design/icons";
import { Alert, Input, Space, Spin } from "antd";
import { ExclamationCircleOutlined, LoadingOutlined, SendOutlined } from "@ant-design/icons";
import { Alert, Input, Space, Spin, Tooltip } from "antd";
import { useEffect, useRef, useState } from "react";
import { useTranslation } from "react-i18next";
import { connect } from "react-redux";
@@ -69,7 +69,16 @@ function ChatSendMessageComponent({ conversation, bodyshop, sendMessage, isSendi
return (
<Space direction="vertical" style={{ width: "100%" }} size="middle">
{isOptedOut && <Alert message={t("messaging.errors.no_consent")} type="error" />}
{isOptedOut && (
<Tooltip title={t("consent.text_body")}>
<Alert
showIcon={true}
icon={<ExclamationCircleOutlined />}
message={t("messaging.errors.no_consent")}
type="error"
/>
</Tooltip>
)}
<div className="imex-flex-row" style={{ width: "100%" }}>
{!isOptedOut && (
<>

33
client/src/components/phone-number-consent/phone-number-consent.component.jsx
View File

@@ -1,17 +1,20 @@
import { useQuery } from "@apollo/client";
import { Input, Space, Table, Typography } from "antd";
import { Link } from "react-router-dom";
import { useMemo, useState } from "react";
import { useTranslation } from "react-i18next";
import { Input, Table, Typography } from "antd";
import { connect } from "react-redux";
import { createStructuredSelector } from "reselect";
import { selectBodyshop, selectCurrentUser } from "../../redux/user/user.selectors";
import { GET_PHONE_NUMBER_OPT_OUTS, SEARCH_OWNERS_BY_PHONE_NUMBERS } from "../../graphql/phone-number-opt-out.queries";
import PhoneNumberFormatter from "../../utils/PhoneFormatter";
import { GET_PHONE_NUMBER_OPT_OUTS } from "../../graphql/phone-number-opt-out.queries";
import { TimeAgoFormatter } from "../../utils/DateFormatter";
import OwnerNameDisplay from "../owner-name-display/owner-name-display.component";
import ChatOpenButton from "../chat-open-button/chat-open-button.component";
import { useTranslation } from "react-i18next";
import { useState } from "react";
const { Paragraph } = Typography; // Destructure Paragraph from Typography
const { Paragraph } = Typography;
// Commented out Associated Owners section for now
//import OwnerNameDisplay from "../owner-name-display/owner-name-display.component";
//import { Link } from "react-router-dom";
//import { useMemo, useState } from "react";
const mapStateToProps = createStructuredSelector({
bodyshop: selectBodyshop,
@@ -30,7 +33,8 @@ function PhoneNumberConsentList({ bodyshop, currentUser }) {
fetchPolicy: "network-only"
});
// Prepare phone numbers for owner query
// Commented out Associated Owners section for now
/*// Prepare phone numbers for owner query
const phoneNumbers = useMemo(() => {
return optOutData?.phone_number_opt_out?.map((item) => item.phone_number) || [];
}, [optOutData?.phone_number_opt_out]);
@@ -74,16 +78,17 @@ function PhoneNumberConsentList({ bodyshop, currentUser }) {
: t("consent.phone_2")
: null
}));
};
};*/
const columns = [
{
title: t("consent.phone_number"),
dataIndex: "phone_number",
render: (text) => <PhoneNumberFormatter>{text}</PhoneNumberFormatter>,
render: (text) => <ChatOpenButton phone={text} />,
sorter: (a, b) => a.phone_number.localeCompare(b.phone_number)
},
{
// Commented out Associated Owners section for now
/*{
title: t("consent.associated_owners"),
dataIndex: "phone_number",
render: (phoneNumber) => {
@@ -109,7 +114,7 @@ function PhoneNumberConsentList({ bodyshop, currentUser }) {
const bName = bOwners[0] ? `${bOwners[0].ownr_fn} ${bOwners[0].ownr_ln}` : "";
return aName.localeCompare(bName);
}
},
},*/
{
title: t("consent.created_at"),
dataIndex: "created_at",
@@ -130,7 +135,7 @@ function PhoneNumberConsentList({ bodyshop, currentUser }) {
<Table
columns={columns}
dataSource={optOutData?.phone_number_opt_out}
loading={optOutLoading || ownersLoading}
loading={optOutLoading /* || ownersLoading*/}
rowKey="id"
style={{ marginTop: 16 }}
/>

2
client/src/graphql/conversations.queries.js
View File

@@ -43,6 +43,7 @@ export const CONVERSATION_SUBSCRIPTION_BY_PK = gql`
id
status
text
is_system
isoutbound
image
image_path
@@ -77,6 +78,7 @@ export const GET_CONVERSATION_DETAILS = gql`
id
status
text
is_system
isoutbound
image
image_path

1
hasura/metadata/tables.yaml
View File

@@ -4742,6 +4742,7 @@
- id
- image
- image_path
- is_system
- isoutbound
- msid
- read

4
hasura/migrations/1748443780878_alter_table_public_messages_add_column_is_system/down.sql Normal file
View File

@@ -0,0 +1,4 @@
-- Could not auto-generate a down migration.
-- Please write an appropriate down migration for the SQL below:
-- alter table "public"."messages" add column "is_system" boolean
-- null default 'false';

2
hasura/migrations/1748443780878_alter_table_public_messages_add_column_is_system/up.sql Normal file
View File

@@ -0,0 +1,2 @@
alter table "public"."messages" add column "is_system" boolean
null default 'false';

153
server/sms/receive.js
View File

@@ -16,6 +16,12 @@ const InstanceManager = require("../utils/instanceMgr").default;
const optInKeywords = ["START", "YES", "UNSTOP"];
const optOutKeywords = ["STOP", "STOPALL", "UNSUBSCRIBE", "CANCEL", "END", "QUIT", "REVOKE", "OPTOUT"];
// System Message text, will also need to be localized if we support multiple languages
const systemMessageOptions = {
optIn: "Customer has Opted-in",
optOut: "Customer has Opted-out"
};
/**
* Receive SMS messages from Twilio and process them
* @param req
@@ -61,7 +67,38 @@ const receive = async (req, res) => {
const normalizedPhone = phone(req.body.From).phoneNumber.replace(/^\+1/, ""); // Normalize phone number (remove +1 for CA numbers)
const messageText = (req.body.Body || "").trim().toUpperCase();
// Step 2: Check for opt-in or opt-out keywords
// Step 2: Process conversation
const sortedConversations = bodyshop.conversations.sort((a, b) => new Date(a.created_at) - new Date(b.created_at));
const existingConversation = sortedConversations.length
? sortedConversations[sortedConversations.length - 1]
: null;
let conversationid;
if (existingConversation) {
conversationid = existingConversation.id;
if (existingConversation.archived) {
await client.request(UNARCHIVE_CONVERSATION, {
id: conversationid,
archived: false
});
}
} else {
const newConversationResponse = await client.request(CREATE_CONVERSATION, {
conversation: {
bodyshopid: bodyshop.id,
phone_num: phone(req.body.From).phoneNumber,
archived: false
}
});
const createdConversation = newConversationResponse.insert_conversations.returning[0];
conversationid = createdConversation.id;
}
// Step 3: Handle opt-in or opt-out keywords
let systemMessageText = "";
let socketEventType = "";
if (optInKeywords.includes(messageText) || optOutKeywords.includes(messageText)) {
// Check if the phone number is in phone_number_opt_out
const optOutCheck = await client.request(CHECK_PHONE_NUMBER_OPT_OUT, {
@@ -69,6 +106,7 @@ const receive = async (req, res) => {
phone_number: normalizedPhone
});
// Opt In
if (optInKeywords.includes(messageText)) {
// Handle opt-in
if (optOutCheck.phone_number_opt_out.length > 0) {
@@ -85,14 +123,12 @@ const receive = async (req, res) => {
affected_rows: deleteResponse.delete_phone_number_opt_out.affected_rows
});
// Emit WebSocket event to notify clients
const broadcastRoom = getBodyshopRoom(bodyshop.id);
ioRedis.to(broadcastRoom).emit("phone-number-opted-in", {
bodyshopid: bodyshop.id,
phone_number: normalizedPhone
});
systemMessageText = systemMessageOptions.optIn;
socketEventType = "phone-number-opted-in";
}
} else if (optOutKeywords.includes(messageText)) {
}
// Opt Out
else if (optOutKeywords.includes(messageText)) {
// Handle opt-out
if (optOutCheck.phone_number_opt_out.length === 0) {
// Phone number is not opted out; insert a new record
@@ -115,59 +151,78 @@ const receive = async (req, res) => {
affected_rows: insertResponse.insert_phone_number_opt_out.affected_rows
});
// Emit WebSocket event to notify clients
systemMessageText = systemMessageOptions.optOut;
socketEventType = "phone-number-opted-out";
}
}
// Insert system message if an opt-in or opt-out action was taken
if (systemMessageText) {
const systemMessage = {
msid: `SYS_${req.body.SmsMessageSid}_${Date.now()}`, // Unique ID for system message
text: systemMessageText,
conversationid,
isoutbound: false,
userid: null,
image: false,
image_path: null,
is_system: true
};
const systemMessageResponse = await client.request(INSERT_MESSAGE, {
msg: systemMessage,
conversationid
});
const insertedSystemMessage = systemMessageResponse.insert_messages.returning[0];
// Emit WebSocket events for system message
const broadcastRoom = getBodyshopRoom(bodyshop.id);
ioRedis.to(broadcastRoom).emit("phone-number-opted-out", {
const conversationRoom = getBodyshopConversationRoom({
bodyshopId: bodyshop.id,
conversationId: conversationid
});
const systemPayload = {
isoutbound: false,
conversationId: conversationid,
updated_at: insertedSystemMessage.updated_at,
msid: insertedSystemMessage.msid,
existingConversation: !!existingConversation,
newConversation: !existingConversation ? insertedSystemMessage.conversation : null
};
ioRedis.to(broadcastRoom).emit("new-message-summary", {
...systemPayload,
summary: true
});
ioRedis.to(conversationRoom).emit("new-message-detailed", {
newMessage: insertedSystemMessage,
...systemPayload,
summary: false
});
// Emit opt-in or opt-out event
ioRedis.to(broadcastRoom).emit(socketEventType, {
bodyshopid: bodyshop.id,
phone_number: normalizedPhone
});
}
}
// Respond immediately without processing as a regular message
res.status(200).send("");
return;
}
// Step 3: Process conversation
const sortedConversations = bodyshop.conversations.sort((a, b) => new Date(a.created_at) - new Date(b.created_at));
const existingConversation = sortedConversations.length
? sortedConversations[sortedConversations.length - 1]
: null;
let conversationid;
let newMessage = {
// Step 4: Insert the original message
const newMessage = {
msid: req.body.SmsMessageSid,
text: req.body.Body,
image: !!req.body.MediaUrl0,
image_path: generateMediaArray(req.body, logger),
isoutbound: false,
userid: null
userid: null,
conversationid,
is_system: false
};
if (existingConversation) {
conversationid = existingConversation.id;
if (existingConversation.archived) {
await client.request(UNARCHIVE_CONVERSATION, {
id: conversationid,
archived: false
});
}
} else {
const newConversationResponse = await client.request(CREATE_CONVERSATION, {
conversation: {
bodyshopid: bodyshop.id,
phone_num: phone(req.body.From).phoneNumber,
archived: false
}
});
const createdConversation = newConversationResponse.insert_conversations.returning[0];
conversationid = createdConversation.id;
}
newMessage.conversationid = conversationid;
// Step 4: Insert the message
const insertresp = await client.request(INSERT_MESSAGE, {
msg: newMessage,
conversationid
@@ -180,7 +235,7 @@ const receive = async (req, res) => {
throw new Error("Conversation data is missing from the response.");
}
// Step 5: Notify clients
// Step 5: Notify clients for original message
const conversationRoom = getBodyshopConversationRoom({
bodyshopId: conversation.bodyshop.id,
conversationId: conversation.id
@@ -190,7 +245,7 @@ const receive = async (req, res) => {
isoutbound: false,
conversationId: conversation.id,
updated_at: message.updated_at,
msid: message.sid
msid: message.msid
};
const broadcastRoom = getBodyshopRoom(conversation.bodyshop.id);